Wood Nissan Lee's Summit - Service Center

Staff are always polite and make you feel welcomed. They get you in and out quickly! The quality of work is excellent as well. I have enjoyed my visits each time They get you in and out quickly! The quality of work is excellent as well. I have enjoyed my visits each time More

The premise is nice, clean and tidy. All the employees are upfront and willing to assist. Jack Spence is and has been very helpful. He’s an awesome person to work with. I couldn’t as All the employees are upfront and willing to assist. Jack Spence is and has been very helpful. He’s an awesome person to work with. I couldn’t ask for any one better than he. He’s great to access the problem and get the work done in the time allocated. More

Robe is very professional and nice. He makes you feel special and gets the job done right. He makes you feel special and gets the job done right. More

I was in and out within 2 hours with no appointment which was great! Nate was great and listened to my issues and got it done! was great! Nate was great and listened to my issues and got it done! More

Service is inattentive and I didn't feel like I was important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rot important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rotation, coolant flush, and spark plug change. It seemed they didn't know I was coming. No pricing listed and it seemed like it was made up on the fly. Took 3 hours but that is what was estimated at arrival. Still felt long. More

Not happy they told me wait 1 hrs, but I stay 2 hrs, now satisfied satisfied More

I had to go back for a second time to get my issued with my car fixed. I got a scratch on my rim. I was very disappointed of the customer service. my car fixed. I got a scratch on my rim. I was very disappointed of the customer service. More

Excellent service even at the end of a very hectic day! If Jack ever leaves I will follow I have been with them for 18 years If Jack ever leaves I will follow I have been with them for 18 years More

Jack Spence was very professional, easy to talk to ,took time to listen to my concerns.Was able to recognize the issues based on my description spot on….Great customer service skills … time to listen to my concerns.Was able to recognize the issues based on my description spot on….Great customer service skills … More