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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,374 Reviews
Call Service Center (816) 600-4000

1,374 Reviews of Wood Nissan Lee's Summit - Service Center

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July 12, 2025

Kept me informed of the work that was being done. Work was done in a timely manner. More

by trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Woods Nissan has always done there best to make me a happy customer. The service department is one of the best I have delt with in the 21 years of buying cars. More

by amypense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2025

They got me in on time, he was very nice and pleasant, socialable. I will continue to bring my car here. More

by Oldbones2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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July 10, 2025

Zero stars. 4 or 5th attempt to resolve an issue and it still wasnt resolved as I am driving the car from dealership it is doing the very thing they said it wasn More

by mslam69
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Wood Nissan Lee's Summit responded

Hi Mslam69, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to know more about what happen during your visit. Our Service Manager Hunter would like you to call and ask for him so we can help solve your issue. Please call 816-600-4000 and ask for Hunter. Thank you.

July 10, 2025

The SERVICE Department is Great! Jack is thorough going over details! Highly recommend asking for him and having your Nissan serviced here. More

by Laclemens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Wood Nissan Lee's Summit responded

We couldn’t agree more — Jack is a rockstar! Thanks so much for the awesome recommendation. We’re lucky to have him on our team, and it’s great to hear he made your experience a standout. We appreciate your support and look forward to seeing you (and your Nissan) next time!

July 10, 2025

The representative was very knowledgeable, he explained why I needed all the work done and he was very nice and empathetic to my car issues More

by rshelby4726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear you felt well taken care of! It means a lot to know your advisor took the time to explain everything clearly and treated your concerns with empathy. That’s exactly the kind of experience we strive to provide. Thanks for sharing, and we’re always here when you need us!

July 10, 2025

I have always received excellent service from Wood Nissan. I trust them to keep my Nissan in top shape. More

by rich.burnap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the continued trust — that means everything to us! We’re proud to be your go-to team for keeping your Nissan running strong. Excellent service is always the goal, and we’re so glad we’ve earned your confidence over the years. We’ll be here whenever you need us!

July 09, 2025

The service department was very nice and professional. They made sure I was taken care of More

by pttscthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear our service team took great care of you. Being nice and professional is the bare minimum—we aim to go above and beyond every time. If there's ever anything else you need, we're just a call or visit away! Thanks again for choosing us!

July 09, 2025

Fast, friendly and good communication. I’ve taken my car here for years and been very pleased each time. More

by SME57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sticking with us all these years! We’re so glad to hear the service has consistently hit the mark. Fast, friendly, and clear communication is what we aim for every time — and it means a lot that you’ve noticed. We truly appreciate your loyalty!

July 08, 2025

Service Dept was clean, and my advisor was great, but there is no drop box for service, so had to come back twice. More

by Altima
Workmanship
Recommend Dealer
Yes
Employees Worked With
Blaine
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Jul 10, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words about our team and the cleanliness of the service department—we really appreciate that! I'm sorry to hear about the inconvenience with having to come back due to the lack of a drop box. That’s definitely not ideal, and I get how frustrating that can be when you're trying to save time. I’ll be sure to pass this feedback along to the team—it’s something we’re actively looking into improving. Thanks again for taking the time to share your experience with us!

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