Woodfield Lexus

Involved in a accident and limped to this dealership. After 2 days the service person AL said -“ i tried calling your insurer all day and they didnt return my calls, or emails, im not dealing with this. After 2 days the service person AL said -“ i tried calling your insurer all day and they didnt return my calls, or emails, im not dealing with this. We dont deal with junk insurance companies, return our loaner, and pick up your truck assp.” Then i left messages for the service director and zip. Bubkis. Nada. How & the f do these incompetent peoole have jobs? Ill just bet Lexus corporate would not be thrilled with this behavior. Highly recommend NAPERVILLE LEXUS where thesir NOT aloof, incompetent and KNOW thee right way to treat customers & employ solutions indtead of excuses & xx. More

Dan was a pleasure to work with respect to purchasing a vehicle. He is very knowledgeable, customer focused, professional, informative, personable, and friendly. He did a wonderful job providing service vehicle. He is very knowledgeable, customer focused, professional, informative, personable, and friendly. He did a wonderful job providing service to my wife and me. He made to buying experience a true joy. My wife and I are extremely satisfied with our purchase thanks to Dan. More

My service experience at this Lexus dealership was very exceptional from start to finish. I was made fully aware throughout of what was needed. Overall exceptional!! exceptional from start to finish. I was made fully aware throughout of what was needed. Overall exceptional!! More

Service for my recall went as expected. In and out in an hour as advised. In and out in an hour as advised. More

Nice people that know what they are doing. Eric was intelligent and explained everything. Good experience. Eric was intelligent and explained everything. Good experience. More

Dan did a great job. We love our new Lexus GX 550. Highly recommend him. We love our new Lexus GX 550. Highly recommend him. More

We have purchased 2 cars from Dan He is great at what he does ..He listens to your wants and doesn’t spend time over selling Nancy Peterson / Robert Benacka he does ..He listens to your wants and doesn’t spend time over selling Nancy Peterson / Robert Benacka More

Very pleasant to work with, good communications. They made the experience convenient and efficient for me. They made the experience convenient and efficient for me. More

My experience at this Lexus dealership was absolutely outstanding from start to finish. Eddie in Sales was phenomenal professional, knowledgeable, and genuinely attentive. He took the time to understand outstanding from start to finish. Eddie in Sales was phenomenal professional, knowledgeable, and genuinely attentive. He took the time to understand exactly what I was looking for and made the entire process smooth, transparent, and enjoyable without any pressure. The experience continued seamlessly in Finance with Yasmine, who was just as impressive. She explained everything clearly, answered all questions with patience, and made the finance process stress free and efficient. Her professionalism and attention to detail truly elevated the experience. From sales to finance, the level of service was exactly what you expect from Lexus first class, honest, and customer focused. I couldn’t be happier with my purchase and would highly recommend this dealership, especially Eddie and Yasmine, to anyone looking for an exceptional Lexus experience! More

Great guy and sales person will buy again and will refer Gary to all my friends and family Gary to all my friends and family More