Woody's Automotive Group - Service Center

Woody's Automotive Group responded

Dear Kelly, Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations, and more importantly, that you're not pleased with the car you purchased. Our aim is always to provide a comfortable, pressure-free environment for our customers, and we regret if we fell short of this during your visit. We take your concerns seriously and would like to rectify this situation. Please contact us at your earliest convenience, so we can discuss your experience in more detail and explore ways to make this right for you. Your satisfaction is crucial to us, and we are committed to ensuring you feel valued and heard as a customer. Sincerely, The WowTeam

Woody's Automotive Group responded

Dear David, Thank you so much for your 5-star review! We are thrilled to hear that you experienced excellent service with Brandon. Our team works hard to ensure every customer has a great experience, and your acknowledgment is truly appreciated. We look forward to the opportunity to serve you again in the future. Warm regards, The WowTeam

Woody's Automotive Group responded

Dear Carol, Thank you for your wonderful 5-star review! We're delighted to hear that our team's helpful and easygoing nature has consistently made a positive impact on your experiences with us. Knowing that we make you feel good and do our best is incredibly rewarding. Your continued satisfaction is our top priority, and we look forward to maintaining this standard of service in all your future visits. Warm regards, The WowTeam

Woody's Automotive Group responded

Dear Jeff, Thank you for your excellent 5-star review! We're delighted to hear that Danny, Brandon, and the rest of our team at Woody's could provide you with a service experience that met your needs and expectations. Knowing that you appreciated their willingness to work with you and that you are happy with the job done on your car is extremely gratifying for us. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards, The WowTeam

Woody's Automotive Group responded

Thank you so much for your 5-star review! We are delighted to hear about your positive experience with Brandon, especially regarding the situation with your 2010 Jeep Liberty. It's heartening to know that Brandon was able to provide the assistance and support you needed. We take pride in having team members who are not only skilled but also genuinely committed to helping our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Best regards, The WowTeam

Woody's Automotive Group responded

Thank you immensely for your detailed and generous 5-star review! We are truly gratified to hear about your positive experience with David, Danny, Brandon, and our team during your recent visits to our dealership. It's wonderful to know that our approach in assessing the issues with your Jeep, keeping you well-informed, and providing professional and helpful service met your expectations. Your loyalty, especially since your very first car purchase with us many years ago, is highly valued. We are thrilled that you chose to return to us and that we could continue to provide the high level of service you deserve. The trust and satisfaction of customers like you are what drive us to maintain our standards of excellence. Your acknowledgment of the team's attitude and professionalism is greatly appreciated, and we will be sure to pass along your kind words to everyone involved. We look forward to being of service to you for many more years to come. Warm regards, The WowTeam

Woody's Automotive Group responded

Thank you for your outstanding 5-star review and for highlighting Brandon's exceptional service! We are thrilled to hear about your positive experience with his professional knowledge, customer service, and friendly approach. Brandon's dedication to going above and beyond in assisting with service and car care represents the core values we uphold at our business. Your recognition of his efforts is greatly appreciated and serves as a wonderful motivation for our entire team. We look forward to continuing to provide you with this level of service in all your future visits. Best regards, The WowTeam

Woody's Automotive Group responded

Dear Eli, Thank you for your fantastic 5-star review! It's wonderful to hear that Danny, Brandon, and our service team have consistently provided you with excellent care for your vehicle. Knowing that you leave our premises happy is the best feedback we could hope for. Our team is dedicated to ensuring each customer receives top-quality service, and your acknowledgment of their hard work is greatly appreciated. We look forward to continuing to serve you and keeping your vehicle in great shape. Best regards, The WowTeam