World Subaru

Absolutely the Best! My 2005 Subaru Legacy was the best car I have ever owned. I lost it in an accident and insisted on getting another one. I have worked with Mike Lomazz My 2005 Subaru Legacy was the best car I have ever owned. I lost it in an accident and insisted on getting another one. I have worked with Mike Lomazzo for more then 10 years, and will not work with any other dealer. Mike has always put my needs first and foremost when making any deal. He understands what I am looking for, and works within my budget. Glen Miller actually handled my latest deal. The sales process was very easy with Glen. He was extremely courteous and professional throughout the process. I would highly recommend Mike and Glen to anyone looking to purchase a Subaru because they both make the buying experience not only easy, but enjoyable. More

5 Star Dealer I just bought a 2014 Subaru XV Crosstrek from World Subaru Dealership of New Jersey. The Sales person, Rich was Excellent and very versatile in the Ca I just bought a 2014 Subaru XV Crosstrek from World Subaru Dealership of New Jersey. The Sales person, Rich was Excellent and very versatile in the Car. He explained everything efficiently to me, No Hassle. The whole experience was wonderful. I will definitely recommend him to my friends and relatives. More

First time buyer This was my first experience in purchasing a new car, so I was rather nervous upon entering the showroom. The salesman who approached me was Dennis M This was my first experience in purchasing a new car, so I was rather nervous upon entering the showroom. The salesman who approached me was Dennis Mcweeney. He quickly put me at ease and was very patient with me. We looked at several cars, he explained the different features and finally settled on a 2014 Subaru Impreza. I was not sure of the next steps in actually buying the car, financing and all that, but Dennis explained everything to me and I felt like I was being very well taken care of. The whole experience from start to finish was smooth and very pleasant. I love my new Impreza, and I would recommend my family and friends to purchase a car from Dennis at World Subaru. More

Best buying experience Purchasing my new Forester at World Subaru was the best car buying experience I have ever had. My old car was totalled on Christmas Eve when I was hi Purchasing my new Forester at World Subaru was the best car buying experience I have ever had. My old car was totalled on Christmas Eve when I was hit by another vehicle. I was not happy about spending money on a new car. I looked at Mazda, Volkswagen and Subaru. When I drove the new 2014 Forester for the first time, I was sold. It drives so nice, and I feel so confident with the safety features and look of the car both inside and outside. The dealership made everything so easy for me. The saleperson delivered my car to my office, so I could have the car on the weekend. The finance manager had all of the paperwork ready for me and was thorough with going through all of my options. I did not feel pressured and I walked away happy. I work in retail sales myself and I am so impressed with the level of service that I received, I refer my customers to them for their buying needs. More

excellent service Shane Henderson was an excellent salesman. He allowed me toale my decision on my terms. All salesman at this dealership can take lessons from him Shane Henderson was an excellent salesman. He allowed me toale my decision on my terms. All salesman at this dealership can take lessons from him More

Professional and Easy Purchase! Very nice dealership, clean and modern. Staff was friendly. Dan Willis was very professional to work with and made the experience smooth and easy. He Very nice dealership, clean and modern. Staff was friendly. Dan Willis was very professional to work with and made the experience smooth and easy. He was very knowledgeable and helpful with questions and made the paperwork quick and efficient so I could be on my way with my new car. I would recommend him and this dealership highly. More

bought a new subaru Thank goodness for Sam. Had a great experience. He listened and didn't push anything that I didn't need. This is my second Subaru and I am very happ Thank goodness for Sam. Had a great experience. He listened and didn't push anything that I didn't need. This is my second Subaru and I am very happy!!! You rock Sam!! More

Rare experience in car buying I stopped in at World after emailing back and forth with Frantz for several months. On the day that I stopped in I only did so because I promised Fra I stopped in at World after emailing back and forth with Frantz for several months. On the day that I stopped in I only did so because I promised Frantz, I would stop by and see what they had, since the car I saw on line was sold. Well that was either a mistake or good fortune because I never met Frantz but I did meet Dennis M. He conveyed honesty in a profession notorious for not being so. I had been vascillating back and forth between a Honda Crosstour and an Outback. I told Dennis I was not looking to buy that day but I did want to drive one. He gave me the keys to a beautiful 2012 Outback Limited 3.6R with under 20K. I ended up buying the car and driving it home that day, all the while saying "but I didn't come in to buy a car." Yeah I thought my trade was worth a little more, but the price of the car I was buying was great. When something a little quirky showed up on the Carfax the matter was investigated and resolved to my satisfaction. Even after taking the car home when one of the rear DVD players had a flaw World scheduled an appointment and replaced the unit the same week at no hassle and no cost. I have nothing but the highest expectations for the coming years owning my CPO Outback Limited. Thanks Dennis for providing me a car buying experience with none of the usual buyer's remorse. Minister LeRoy More

Internet age car shopping done right. So long story short i had dealt with over 72 dealers to get my subaru. why so many? well i was in search for a dying breed of car. The car itself coul So long story short i had dealt with over 72 dealers to get my subaru. why so many? well i was in search for a dying breed of car. The car itself could not be ordered because the cutoff was last year for any new orders which really sucked.the sti hatchback. New 2015 will not come in hatch and i need a hatch/wagon for family needs also and it is the only car in it's class that has performance, room and other necessities for its price. no other car will come close to what it features. NONE. so i was going from dealer to dealer on all the car shopping sites online and sent out hundreds of emails. Many never called back and many never even bothered to reply to an email. Yes i understand many customers online may be kids, or just feelers but in the sales business i believe a lead is a lead and should never be ignored. So at the end of the long struggle/hunt for the car i was on my last straw of hope and saw an advert for a sti new for the price i wanted. so i said "why not" and sent World Subaru an email and voila! under an hour i had a reply, and a call not too long after that. i spoke to Reggie first who told me the details of the car and dealt the "deal" with Lester. after 10 min of talk i had my name on the car. i gave all my info via email and a few hours later i had a call back with approval for financing for the car. Lester forwarding me to the financial manger Mike and we talked and we went over all the details and he even discussed some add ons for the car also which i wasn't really interested in but still gave me all the details patiently. Now that is the kind of transaction that ANY customer wants. Polite, to the point, there whenever you have a question, speedy replies, and best of all comfort of service. Now for the icing on the cake, i am on call and never really have time to visit a dealer let alone a dealer that is 1+hrs away from where i am, so you know what they did? THEY DELIVERED the car to my house... i was in awe. they delivered the car in pristine condition. they did all the paperwork and brought them to me. I never expected buying a car to be so xxxx easy. I seriously had a harder time getting my cell phone then getting a 40,000 dollar car and you know who provided all this? WORLD SUBARU. it doesn't matter if you are 3000 miles away from them, talk to them im sure Lester and team will be able to handle anything you throw at them and still bring a smile at the end of the day. Thanks again Lester, Reggie, Mike, the guys that delivered the car and the rest of the world subaru team for my new car. More

This has to be the worst experience in terms of buying a used car that I've had thus far. My wife and daughters traveled from Long Island to trade in the same model for a more current one with more options. used car that I've had thus far. My wife and daughters traveled from Long Island to trade in the same model for a more current one with more options. We found the car on Cars.com, and the Carfax came back clean. I spoke to Frantz, who set up an appointment for the next day for us with Mike. We arrived when they opened, and were handed over to Rich Riccitelli. At first he seemed like a nice guy until he realized he couldn't use typical sleazy tactics with an educated, tech-savvy family who had done their research. We took the vehicle for a test drive and immediately found, what we considered, significant flaws. Knobs missing, electronics not working, scratched and damaged bumpers. When we came back, he immediately wanted to seal the deal. Only after I inquired about the flaws did he start to become agitated. At one point he said, "It's a used car, I can't fix everything!" And when I followed him outside with the service guy to estimate the repairs, my wife caught him rolling his eyes at me. Really professional move. He offered to have everything fixed and delivered to my home, which I thought was a nice gesture. However, during negotiating, he came down a fraction on his vehicle, and low-balled me for the trade-in. We were offered between 15-17k from other dealers, and he came back with 13k. Wouldn't budge. We observed him talking with Mike with frustrated hand gestures, then Mike came over to talk with us. At the point, we decided to leave. Rich couldn't be bothered and didn't say another word to us. It was as if he was pouting. In fact, I told my wife that I would meet her outside, that I had to use the restroom, within earshot of Rich. He made a bee-line for the bathroom and locked the door in front of us. Real classy. He would have had a sale that day if he was willing to negotiate. We weren't unreasonable, and we had done our homework. Don't expect someone to buy a car with major issues. We expected to drive home in something else that day, so even the bait-and-switch would have worked better than acting like an over-sized child. Oh well, good luck if you go here for a car! More