Yankee Ford

I had the worst car buying experience in my life. I have owned 12 vehicles over 28 years and worked with several new car dealers in the past. We were searching for a used car for our daughter. After havin owned 12 vehicles over 28 years and worked with several new car dealers in the past. We were searching for a used car for our daughter. After having difficulty finding the right car, we decided to entertain a new car because the sale man said he had a car that met all of her requests ( features, interior color, exterior color, etc.). The salsman said we have the car for you from another dealer and could have it within a few days. We discussed rough price, down payment, etc. Everything was going smoothly and we left a $2000 down payment and received several phone calls on the status of delivery from another state. We agreed on a time to pick up the car, we asked for the interior and exterior to be simonized prior to picking up the car. The salesman said yes, it would be done. We got a phone call when the car was delivered at the dealership and were told it would be simonized and ready for our agreed upon pickup time. The day before we were to pick up the car, we got another call saying it was ready to go and simonized. The day of pick up, we get to the dealership and the car was there but the interior was tan instea of black as we were told originally. No one ever nmentioned that when they called us several times prior to pick up. My daughter did not like the car so we declined purchase...it was not the car we agreed on. There were no apologies from the salesman that it was a differnt care then he had explained. Since it was a Saturday, they could not give us the $2000 back. We did get the $2000 on Monday and purchased a car at another dealer who treated us great! Do not expect great customer service at Yankee Ford. More