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Yark Mazda - Service Center

Toledo, OH

4.7
158 Reviews

158 Reviews of Yark Mazda - Service Center

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April 29, 2020

Thank you for the excellent Service as well as picking up my vehicle and returning it to me. this helped me immensely, since I am working on the front line during this busy time I don't have the ability to t More

by REGINAWHALEN
Recommend Dealer
Yes
Employees Worked With
Pete Mueller
Apr 29, 2020 -

Yark Mazda responded

Thank you for your response it is greatly appreciated, much more importantly THANK YOU FOR ALL YOU DO FOR THE HEALTH CARE INDUSTRY. It truly is our pleasure to help you during these difficult times and look forward to helping you in the future.

April 29, 2020

Courtesy and efficiency Since it was our first experience from the switch over to Yark from Brown, I would say first impression definitely counts. Upon arrival, having some More

by GWENLAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis, Pete Mueller
April 27, 2020

They may have fewer customers because of the virus now, but whatever the reason, it was very fast. Everyone very nice, and more importantly, very clean and safe. Very easy for me despite trying circumst More

by DARRYLBROCK2013
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis, Pete Mueller
April 22, 2020

Disappointed! Dealer kept car for two weeks, tore a brand new car apart, and could not find anything wrong with it, they just told me it was my problem to deal with More

by Janowk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Jarvis, Pete Mueller
Apr 22, 2020 -

Yark Mazda responded

James thank you for your feedback, we apologize that the concern could not be duplicated and that is why we involved Mazda Corp. to help find a resolution.

April 15, 2020

Completely positive Happy with the attention I received. Even though I did not have an appointment, Stephanie made sure the work on my vehicle was done as quickly as pos More

by MAMABIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Jarvis
Apr 16, 2020 -

Yark Mazda responded

thank you for your feedback, we greatly appreciate you taking the time to review our employees and facility, as well as look forward to servicing you inn the future.

March 31, 2020

S t e p h a n i e J a r v i s - Service Advisor -- gets Straight A's for service and customer service. More

by BDM728
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Mar 31, 2020 -

Yark Mazda responded

thank you for your review we appreciate hearing the great comments about our service department and stephaine

March 25, 2020

30'000 mile service Well it was easy to find with the move. Several employees asked if I ]had been helped. Pete at the service desk was very knowledgeable and answered al More

by MCAROUSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Mueller
Mar 25, 2020 -

Yark Mazda responded

Thank you for your recent comments and review for Pete and Yark Mazda service department. We appreciate you taking the time to share your thoughts and look forward to servicing you in the future.

March 24, 2020

They did a good job with my service appoitment Overall the service was good, It didn't take so long and they explained to me all the maintenance they did to my Mazda 3 2019 that I love it. Thanks More

by Freddy Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Pauwels, Stephanie Jarvis
Mar 24, 2020 -

Yark Mazda responded

Freddy thank you for your positive review, we greatly appreciate you taking the time to submit your comments.

March 20, 2020

Unimpressed A lot different than Mazda. Have to leave your car outside and my oil change was $10 more than at Mazda. Mazda gave a $7 rebate and that also was di More

by ICZERNIAWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am not familiar with any of them since this was my first visit for an oil change, Stephanie Jarvis
Mar 21, 2020 -

Yark Mazda responded

Thank you for taking the time to give your honest feedback. The program for the oil change was not transferable at the time however we have committed on a Mazda approved oil change program that allows rebates up to $15.00. Yark Mazda has also committed to expand the facility with a drive in lane for our very important guest and we will continue to find other ways to meet our customers needs with a state of art facility.

March 20, 2020

Was greeted as soon as I walked in. Very friendly. Would come back again and would recommend service department to others if work was needed More

by ANGELOIACHINI
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Mar 21, 2020 -

Yark Mazda responded

Thank you from your service department team, your feedback is very important to us.

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