Yark Toyota
Maumee, OH
Filter Reviews by Keyword
By Type
947 Reviews of Yark Toyota
While traveling from Mass. to Chicago,the rear brakes on my '03 Corolla were making a scraping noise. I brought it to Yark Toyota, just off I-80 near Toledo to have it checked to Chicago,the rear brakes on my '03 Corolla were making a scraping noise. I brought it to Yark Toyota, just off I-80 near Toledo to have it checked. Although their service department was fully scheduled that day, they managed to fit me in and my repairs were completed by late afternoon, enabling me to continue my trip. THANK YOU Yark Toyota, and many thanks to Jim Raber, the service manager. You guys are the best !!! Rich from Boston More
Took my vehicle in for a recall and they were unable to complete it in 2.5 hours. When I got my vehicle back, they had tossed my belongings and car seat base on the floor in a pile, saying it was not their complete it in 2.5 hours. When I got my vehicle back, they had tossed my belongings and car seat base on the floor in a pile, saying it was not their policy to install car seats due to liability, and that they had to get to the battery. I don’t think returning a vehicle to someone looking like it was ransacked is good customer service. More
By far the worst experience EVER! Buyer beware! Yark Toyota is a farce. The dealership hijacked my vin # assuming I would accept their lowball offer for my trade-in of a PRISTINE 2018 Buyer beware! Yark Toyota is a farce. The dealership hijacked my vin # assuming I would accept their lowball offer for my trade-in of a PRISTINE 2018 Toyota 4Runner. They listed MY car for sale on Autotrader and their dealership website, but I never agreed to the trade-in! As a result of Yark listing my car for sale, the Carfax report was incorrect, the XM Radio subscription was automatically cancelled, and I could not list the car for sale on any of the online used car selling platforms. After spending countless hours to figure out what they had done and why I could not list my own car for sale, I called Yark. No apology from KEN the general manager, just a statement, “we fixed the issue as soon as you brought the problem to our attention.” Also, the taxes and title paperwork for the new car were incorrect and when I called to get clarification, LISA repeatedly stated “again, we have no control of the DMV”. The dealership was eager to take my money up front and leave me to figure the details of the interstate title on my own. Living on the border of 2 states, you would think that they know how to operate a business and provide answers to customer’s questions….in my experience this is NOT the case. They used the age old excuse of a new computer system is to blame for our ineptness. I will NEVER purchase another vehicle from Yark Toyota, and would suggest that you shop elsewhere as well. More
These guys made the whole process of buying a car quick, and easy to understand. They were super knowledgeable and helpful with all my questions. Couldn’t recommend them enough, they’re great! and easy to understand. They were super knowledgeable and helpful with all my questions. Couldn’t recommend them enough, they’re great! More
Was highly impressed by Michelle's courtesy and efficiency. I was in and out of the Service Department in less than one hour She explained everything ;;what had been done and what needs to be do efficiency. I was in and out of the Service Department in less than one hour She explained everything ;;what had been done and what needs to be done, in the future, in great detail. I particularly liked the video from the inspection . More
Always courteous, Efficient, and helpful! The dealership including service area is always clean and neat, as are the employees. All work has been done in a very timely manner and is always fi The dealership including service area is always clean and neat, as are the employees. All work has been done in a very timely manner and is always finished in the estimated time-including a free car wash!! More
From purchase to repairs to maintenance We have found Yark to provide A+ service. They provide what I would call the personal touch in whatever your car needs are... and in all cases do the "and then som Yark to provide A+ service. They provide what I would call the personal touch in whatever your car needs are... and in all cases do the "and then some" philosophy to make sure you get what you need as quickly as possible. Just the best to work with! More
Love it! Service Center is better,faster and more convenient than the others I have used..salesperson was very helpful will go back! Fritz is amazing, ask fo Service Center is better,faster and more convenient than the others I have used..salesperson was very helpful will go back! Fritz is amazing, ask for him when looking for any new vehicle! More