Yark Toyota

I enjoyed the experience of buying a new Camry from Rouen Toyota particularly because of the friendliness and honesty of the salesperson who I dealt with, Ryan Francis. Even though he is a young man, and I Toyota particularly because of the friendliness and honesty of the salesperson who I dealt with, Ryan Francis. Even though he is a young man, and I am not, he is wise way beyond his years. He stayed with me throughout the process even though we slipped past what would be your normal closing time and he was thorough in answering all of my questions. Thank you Rouen Toyota. More

Have known Fitz for many years. As my friend, I feel he is always looking out for my best interest, but is always loyal to the mission. He represents the best in the vehicle business, and is an asset for is always looking out for my best interest, but is always loyal to the mission. He represents the best in the vehicle business, and is an asset for customer and dealer alike. I am loyal to those I deal with, and Fitz has supplied me many vehicles over the years. I won't go to anyone else. But he also introduced me to others at Rouen, and I will say that I enjoyed my interactions with all. A friendly and helpful group. More

I was able to schedule an appointment right away. Everyone was friendly and courteous. I didn't have to wait long at all for my car and I liked that they washed my car when they were done. The wait Everyone was friendly and courteous. I didn't have to wait long at all for my car and I liked that they washed my car when they were done. The waiting area was very comfortable and clean. It was a very pleasant experience and I look forward to using your service in the future. More

I was eagerly greeted by Mr. Crawford even though I arrived at the dealership 20 minutes before closing. Throughout the process, he answered my questions thoroughly and was nothing but pleasant about arrived at the dealership 20 minutes before closing. Throughout the process, he answered my questions thoroughly and was nothing but pleasant about the entire transaction, even after I left because we couldn't come to an agreement on the price of the vehicle. When I went back the next day, he worked hard to get a deal done on terms that I thought were fair. More

This is our second purchase/lease with Rouen Toyota and we are very happy and satisfied with both experiences. We are also just as satisfied with all of our dealings with the service department over the pa we are very happy and satisfied with both experiences. We are also just as satisfied with all of our dealings with the service department over the past three years! Thanks! More

Needing to negotiate my purchase alone for first time ever, felt very comfortable with the attention I received. Explanations were thorough. However after driving my Corolla for a day, I still have som ever, felt very comfortable with the attention I received. Explanations were thorough. However after driving my Corolla for a day, I still have some questions about the electronic features. I'll bring my car in soon to go over these again. The manual is OK, but hands on again would be better. More

Doug was awesome! Finance guy pushed too hard and made u feel like an idiot for not taking all the extra "benefits". I've never had that issue anywhere before. Must get a kickback? feel like an idiot for not taking all the extra "benefits". I've never had that issue anywhere before. Must get a kickback? More

Byron, and another guy from sales came and spoke with me about a possible winter vehicle I might be interested. Although I'm looking for something more in the wholesale price range, they were more than frie about a possible winter vehicle I might be interested. Although I'm looking for something more in the wholesale price range, they were more than friendly. Was a nice chance to ask Byron how his kids and family were doing (one of his daughters came to see him the day he sold me my truck). I WILL NOT purchase any vehicles, or take any for service at Kasper Toyota in Sandusky, as long as they have their current sales manager Troy Maxwell there. I drove 40+ minutes to get to Rouen, versus a 20 minute drive to Kasper, if that tells you anything. If I do run into anyone that is willing to drive a bit from my area, I will definitely send them to see Byron. More

So far, in the year that I have owned the Prius, Rouen has met and/or mostly exceeded my expectations. I'm especially pleased that my car is returned WITHOUT greasy finger/foot prints all over the interio has met and/or mostly exceeded my expectations. I'm especially pleased that my car is returned WITHOUT greasy finger/foot prints all over the interior. Thank you! More

Fitz is an exceptional sales person and very knowledgeable about the Toyota products. He is a pleasure to work with. This is the main reason I came to this dealership. He provided an excellent knowledgeable about the Toyota products. He is a pleasure to work with. This is the main reason I came to this dealership. He provided an excellent price and worked very hard to get my new car. The windows on my new car were not cleaned well at all. The back window interior wasn't even touched and had some sort of film all over it. It looks like windows were never wiped dry as they were full of streaks and spots. More