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Yellowstone Motors - Service Center

Powell, WY

4.4
466 Reviews

466 Reviews of Yellowstone Motors - Service Center

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February 03, 2024

Love the sales staff, but the service department is less than desired. Items they installed for me has never worked and they have done nothing to fix it. After buying a dozen plus cars from them, I doubt More

by CHRIS@HEARTMOUNTAINHEARING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joelyn Nordeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royal Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Yellowstone Motors responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
January 18, 2024

Very friendly and did a great job servicing my vehicle. I plan to keep using them to service my vehicles. Nice dealership. More

by Laurie.bauer.lb
Recommend Dealer
Yes
Report | Print
Jan 18, 2024 -

Yellowstone Motors responded

Thank you for taking the time to share your feedback with us, Laurie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 15, 2024

Very professional Kept me notified of status. Able to diagnose and repair diffcult problems. Polite staff and nice customer area More

by Wyoeng
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Yellowstone Motors responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 06, 2024

Got me in promptly. Kept me informed. Got me out relatively quickly. Quality service. Thank you. More

by FARBER777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Yellowstone Motors responded

Farber, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Yellowstone Motors.

Helpful
December 29, 2023

Great as usual. Won’t go anywhere else. The service department was helpful and courteous More

by clint6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Bessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Greever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanna Barnes, Jerry Barnes
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Jan 01, 2024 -

Yellowstone Motors responded

Thank you, Clint, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Yellowstone Motors.

Helpful
December 19, 2023

It was great. They got me in quickly and did a great job. Friendly. Professional. More

by hurleygeological
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 19, 2023 -

Yellowstone Motors responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Yellowstone Motors, we look forward to having you as a valued customer for many years to come!

Helpful
December 09, 2023

Work completed in a timely manner. No excessive waiting. There have been times I waited more than an hour for an oil change. More

by davetreick
Recommend Dealer
Yes
Report | Print
Dec 11, 2023 -

Yellowstone Motors responded

Dave, Thanks for sharing your thoughts about your experience with Yellowstone Motors. We appreciate your business and hope to see you again soon!

Helpful
November 27, 2023

Great service! Informative, helpful, no BS. Will be back for any service required. Kenny was great to work with, the kind of sales person I like working with. More

by arketch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shari Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Greever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Yellowstone Motors responded

Thank you! Kenny and our team appreciate your business and looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Yellowstone Motors.

Helpful
November 20, 2023

sold a gmc that had the transmission break in less than 14,000 miles , that's 14,000 total miles on the 2023 gmc 3500. complete repair june, maybe. not serices fault, it is poor management at GM , but Yell More

by rranchtswy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Barnes
Report | Print
Nov 22, 2023 -

Yellowstone Motors responded

You are not wrong to be upset; this was a bad case. We do believe that after we delivered the bad news, we were able to get your truck back to work as quickly as possible and of course the costs were covered by Yellowstone Motors and General Motors. Having to make a warranty claim is never pleasant—not on any product—but certainly it’s worse on a brand new truck! We hope we were able to minimize the unpleasantness and want you to please let us know if there is anything more we can do, now or in the future.

Helpful
November 19, 2023

Appreciate Jerry's service and advice. Will continue to have my Prius serviced rhere. Thanks! More

by Ms PLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Report | Print
Nov 19, 2023 -

Ms PLG responded

verify

Nov 20, 2023 -

Yellowstone Motors responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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