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1,818 Reviews of Yonkers Kia - Service Center
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May 11, 2020
Be careful about getting service here. I went in Friday May 8, 2020 for an oil change. My husband convinced me to have it done again at this site. Even after the 1st incident with the over filling of an oi May 8, 2020 for an oil change. My husband convinced me to have it done again at this site. Even after the 1st incident with the over filling of an oil change & my tires not being bolted down correctly after a tire rotation. But truth be told, same issue happen again. Oil was spilled all over my engine cover as well as other parts. This only shows the work ethics of the mechanics at this dealership. Which is, they don’t care how the work is done, as long as it gets done. As far as us working with the service department, Jermaine was the only reason we went back. His work ethics, mannerisms, him listening & always being respectful. More
by JLRivera
Verified CustomerEmployees Worked With
Jermaine Johnson
Helpful May 11, 2020
Had a few Horrible experiences everytime I go to the dealership they give me nothing but problems not a happy customer had to call warranty company myself to find out that they my car has basically the dealership they give me nothing but problems not a happy customer had to call warranty company myself to find out that they my car has basically the base of the base and warranty meaning they dont cover a thing but was told the car has bumper to bumper warranty and that I wouldnt have to come out of pocket yet everytime ingo I have to pay for everything More
by allenthen831
Employees Worked With
Jermaine Johnson, John Arias
May 08, 2020
Great. Alex from the Parts Dept. was filling in for Jermaine Johnson. He did an excellent job. He was very kind and professional. Great job. Jermaine Johnson. He did an excellent job. He was very kind and professional. Great job. More
by KSMILLAR_KSMILLAR
Employees Worked With
Alex
May 04, 2020
Service representatives (Jermaine) always professional. Not my first time there. Always look for Jermaine to make my visit the best experience. Kudos to Jermaine and Yonkers Kia Not my first time there. Always look for Jermaine to make my visit the best experience. Kudos to Jermaine and Yonkers Kia More
by Jasonm1227
Employees Worked With
Jermaine Johnson
May 02, 2020
I had my car towed to Kia because it would not shift into drive. The gentleman working the front desk, who I believe was Erik Rosario, was very professional, knowledgeable, and informative. He immediate into drive. The gentleman working the front desk, who I believe was Erik Rosario, was very professional, knowledgeable, and informative. He immediately identified what I experienced as something that could have been covered under a recall. He also explained what the process would be if it was not. He advised that I would hear from Jermaine Johnson on Monday morning. Jermaine called and clearly explained the work that was performed and took the time to discuss recommended service. Thank you for making this a pleasant and stress-free experience. More
by OhL
Employees Worked With
Erik Rosario, Jermaine Johnson
May 01, 2020
Everybody was very nice and professional. Service was Everybody was very nice and professional. Service was quick and clean. Service waiting area was accommodating and clean. Everyone was following the c Everybody was very nice and professional. Service was quick and clean. Service waiting area was accommodating and clean. Everyone was following the covid-19 guidelines. More
by ENAVARRO102
Employees Worked With
Jermaine Johnson
April 30, 2020
Just want to send xxxxxxto all the mechanics and the dealers who took care of my service very excellent thank you for taking the time out to service my vehicle dealers who took care of my service very excellent thank you for taking the time out to service my vehicle More
by spadet169
Employees Worked With
Jermaine Johnson, Cindy Santos, John Arias
April 27, 2020
Great service under some tough circumstances. Super fast and thorough. And you even washed my car which was so very needed. Social distancing was handled very well. All in all a really good service experien and thorough. And you even washed my car which was so very needed. Social distancing was handled very well. All in all a really good service experience. More
by fergmax7
Employees Worked With
Parts manager
