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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,389 Reviews
Call Service Center (317) 839-6554

1,389 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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May 30, 2024

It’s nice to know you can count on quality service and expertise every single time. More

by paula.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Paula, please let us know. Jamie Freeman Service Manager

Helpful
May 30, 2024

It's the best dealer in America so I would advise that you go there More

by JWJW20202011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

Helpful
May 26, 2024

Communication is not top notch customer have to call and inquire about their services. Please do better with communicating with the customer. More

by Gingersnapps69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and apologize for the lack of communication on our part. We value your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager

Helpful
May 23, 2024

I shouldn't take 1 hour 45 min. hours for a Tuesday, "scheduled"oil change. More

by RONALDEHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

Helpful
May 22, 2024

Clean, friendly, and fast service. I was in and out in no time always look forward to visiting More

by Mlinabnitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

Helpful
May 22, 2024

I was really happy with the way. The salesman had me in and out with my purchase, and I was very, very happy with the way of the service department when I had a problem they fixed it More

by SSTEPHENS90578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike kuhn
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

Helpful
May 22, 2024

Great dealership. Good service! And in timely fashion! Only Problem was black dirty floor mats from technician! More

by reevesjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

Helpful
May 17, 2024

Very helpful and courteous. Know what. They are doing. Will be going back again soon More

by tjonesmolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

Helpful
May 16, 2024

Misdiagnosed problem. Paid $1300 for a fuel pump I didn't need. Service was not willing to adjust price. More

by jmcclure71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

Helpful
May 15, 2024

Great service. Explained everything to me and what needed to be fixed on my truck. More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Chris, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

Helpful
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