York Chrysler Dodge Jeep Ram of Plainfield - Service Center

I made an appointment before we came, but when we arrived Mark the service rep couldn't find our appointment. He was able to work my truck in but we had to wait longer then expected because of the lost appoi Mark the service rep couldn't find our appointment. He was able to work my truck in but we had to wait longer then expected because of the lost appointment. Their shuttle service to the shopping center was nice. More

I have been waiting on a status response for a warranty item on the seat covers for my truck that have been showing wear. Katzskin seat covers were put on my seats prior to buying the 2019 RAM 1500 BIG HO item on the seat covers for my truck that have been showing wear. Katzskin seat covers were put on my seats prior to buying the 2019 RAM 1500 BIG HORN. Each time that i have ask the service desk I get the a response that they are still waiting on a status and this has been 3 months since reported. More

The service staff is always very friendly, helpful & honest. Thank you for always being helpful and attentive to the needs of your customers. The cashiers are always super nice as well. honest. Thank you for always being helpful and attentive to the needs of your customers. The cashiers are always super nice as well. More

I love the redesigned waiting room. The staff is friendly and oil change was done in a timely manner. I would highly recommend going with the oil change package. and oil change was done in a timely manner. I would highly recommend going with the oil change package. More

I think they earn the rating, by the quality of their employees. The service you get and the quality of repair work on your vehicle. I will always come back. employees. The service you get and the quality of repair work on your vehicle. I will always come back. More

Very pleased with service. Everyone I had contact with treated me professionally and with respect, especially Becky. When I need service on my Jeep, I will return to York. treated me professionally and with respect, especially Becky. When I need service on my Jeep, I will return to York. More

They are great and I was happy I don’t think you should have me right a story about my visit to your shop if I had a problem I would have let them know thanks for everything have me right a story about my visit to your shop if I had a problem I would have let them know thanks for everything More

The service work should have been covered by the extended warranty that I purchased with the vehicle. Warranty company inexplicably denied the service, but York CDJR performed the service at their own expen warranty that I purchased with the vehicle. Warranty company inexplicably denied the service, but York CDJR performed the service at their own expense and also provided a loaner vehicle. Kudos! More

Friendly staff in the service department. They have remodeled the area and it is very nice. Sometimes the idea of express could be lost since they are not a certain other oil change facility, but they remodeled the area and it is very nice. Sometimes the idea of express could be lost since they are not a certain other oil change facility, but they do the job and it is done correct. More

GREAT SERVICE FRIENDLY STAFF NICE REMODELED FACILITY..I AND MY FAMILY WILL CONTINUE TO PURCHASE AND SERVIE OUR VEHICLES HERE.CANT SAY ENOUGH GOOD THINGS ABOUT THE DEALERSHIP.. AND MY FAMILY WILL CONTINUE TO PURCHASE AND SERVIE OUR VEHICLES HERE.CANT SAY ENOUGH GOOD THINGS ABOUT THE DEALERSHIP.. More