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York Dodge Chrysler Jeep

Prescott, AZ

4.8
760 Reviews
Call Dealership (928) 277-8741
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500 Prescott Lakes Pkwy

Prescott, AZ

86301

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760 Reviews of York Dodge Chrysler Jeep

March 16, 2024

Good service people at front really nice the place is clean.. is just a thing when I go there I take my toddler and I think it would be nice if you guys have a tv for the kids More

by fedejasso930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was really awesome
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Helpful
March 12, 2024

Their mark up on parts is 20% over MSRP. What a bunch of crooks. Paid $346 for a water pump with no gasket. Mopar MSRP is $289. More

by Ripped off
Service Price Transparency
Recommend Dealer
No
Employees Worked With
N/A not their fault
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Helpful
March 08, 2024

Alan Hoover was great! Made the process easy and supper straight forward! Nothing hidden and explained the process very well! More

by Connor McCue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your thorough review. It's good to hear that our team made your experience at York Dodge Chrysler Jeep Ram straightforward and clear. We always strive for transparency in all we do.

Helpful 1
March 03, 2024

Great experience. Richard Petty was wonderful to work with. I appreciated his prompt answers to all my questions and his no pressure sales style unlike a Jeep dealersh More

by Sherry V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Petty
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We highly value your feedback about our team's prompt replies and no-pressure sales method at York Dodge Chrysler Jeep Ram. Your recommendation to others highlights the care we take in our customer relationships. Always feel welcome to contact us for any car-related queries—you won't find stronger service anywhere else.

Helpful
February 15, 2024

Staff were cooperative and helpful while servicing my 2021 Ram Pickup. I’m very happy with my experience. More

by Tom.ramme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're glad you had a positive experience with our team while servicing your 2021 Ram Pickup at York Dodge Chrysler Jeep Ram. We appreciate the kind words.

Helpful
February 09, 2024

York's service department was quick, dependable, friendly, and the waiting area is comfortable for the customer that chooses to wait to rather using the dealership free transportation van. More

by JTG
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate hearing about your positive experience with York Dodge Chrysler Jeep Ram's service department and waiting area. We're glad to know you found our pace reliable and enjoyed our team's friendliness. Your kind comments mean a lot to us!

Helpful
February 08, 2024

Great staff. ..professional and informative. They were able to find me one of two vehicles left in the state. More

by gmhall1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bissot and Jeff
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're glad to hear you found the assistance at York Dodge Chrysler Jeep Ram enlightening. It's important we stock a diverse range of vehicles for our customers' needs. Thank you for your review.

Helpful
February 08, 2024

I found the staff both professional and courteous. Everything was handled efficiently. I couldn't be happier with my experience at York. More

by gmhall1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Bissot and Jeff.
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback about the professionalism and efficiency at York Dodge Chrysler Jeep Ram. Your satisfaction is important to us.

Helpful
February 06, 2024

Fast efficient, friendly. Fixed my Jeep right the first time. Did not require additional visits More

by Watsonone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hippe
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're glad to hear your Jeep is running smoothly after your visit with us. At York Dodge Chrysler Jeep Ram, we prioritize efficiency in our service. Thank you for the review!

Helpful
February 06, 2024

Very efficient servicing my vehicle. Technician completed the service on my vehicle in less time than the estimate given to me. More

by EILEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name.
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're happy to hear you found our vehicle servicing efficient at York Dodge Chrysler Jeep Ram. It's pleasantly gratifying when a technician can finish ahead of schedule. We value your feedback!

Helpful
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