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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
352 Reviews
Call Service Center (616) 588-4200

352 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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May 25, 2024

The service here is so fast, l drive all the way from Muskegon to get my oil changed here. Such a friendly bunch of staff. Q More

by dmarlon2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your loyalty and for making the trip from Muskegon! We're thrilled to hear you appreciate our fast service and friendly staff. We look forward to seeing you again!

Helpful
May 24, 2024

Oil change and new tires. The process was very smooth, and the technician did a great job of communicating to me during the visit. More

by markrendel.cell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for your feedback! We're pleased to hear that the process was smooth and that our technician kept you well-informed. We appreciate your business!

Helpful
May 23, 2024

No Appointments available for about a week Jake said he would try to squeeze it in Got it diagnosed and fixed in a day Great work! More

by mike@zfamilyfive.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, Thank you for your patience and understanding! We're glad Jake could help and that the issue was diagnosed and fixed promptly. We appreciate your feedback!

Helpful
May 23, 2024

Perfect , In every way! Fast efficient cordial first class, friendly, easy to chat with the staff More

by julieaphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. We appreciate your kind words!

Helpful
May 18, 2024

Their service department is the worst at communicating. If you want to get any update, you’ll have to call them & hope they’ll have an answer. More

by justin.bessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Justin, We're sorry to hear about your experience with our service department. We apologize for the lack of communication. Your feedback is important to us, and we are working to improve our responsiveness. Please reach out directly to our Service Manager, Brent, (616-588-4228) Thank you for bringing this to our attention.

Helpful
May 12, 2024

Very Friendly and Professional. Gave me an estimate for completion of my requested service. Service was completed well ahead of it. Personally reviewed the inspection of my vehicle More

by dalbert53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear you had a great experience with our service team! Thank you for recognizing our commitment to excellent customer relations. We're here for all your automotive needs whenever you need us!

Helpful
May 10, 2024

Kasandra was very friendly kept me informed as to the progress nice waiting area very good experience! I would recommend Zeigler to anybody that needs service on their Chrysler, Dodge, Jeep or Ram. Tha More

by MIKE.NETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike- Thank you for sharing your positive experience with Kasandra at Zeigler! We're thrilled to hear that she provided excellent service and kept you informed throughout the process. Providing a comfortable waiting area and ensuring customers are well-informed are top priorities for us. We truly appreciate your recommendation and look forward to serving you and anyone else in need of Chrysler, Dodge, Jeep, or Ram service in the future. Thanks again for choosing Zeigler Grandville!

Helpful
May 09, 2024

Taylor is awesome and would highly recommend anyone who needs service on their vehicle to reach out to her. More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Buehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Kevin- Thank you for your glowing review! We're delighted to hear that Taylor provided such excellent service. At Zeigler Grandville, we strive to ensure that every customer receives top-notch care for their vehicle needs. If you or anyone else needs assistance with their vehicle in the future, don't hesitate to reach out to us. We're here to help!

Helpful
May 08, 2024

Stopped in for an oil change. Also rotated my tires. Didn't have to wait very long. More

by tagh725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's fantastic to hear that you had a quick and efficient experience with your oil change and tire rotation! Thanks for sharing your positive feedback & choosing Zeigler Grandville!

Helpful
May 08, 2024

Great Quick Lube service. I went in on my lunch break and was done in less than a half hour. Thanks! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

That's fantastic! Quick and efficient service, especially during a lunch break, can make a big difference. Thanks for sharing your positive experience! We hope to see you again soon!

Helpful
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