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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
385 Reviews
Call Service Center (616) 588-4200

385 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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October 16, 2024

The staff work hard to accommodate our schedule. They are friendly, professional and follow up on any questions. More

by miketiff1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster
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Oct 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for your positive feedback! We are happy to hear that you had a great experience, thank you for choosing Zeigler Grandville! We hope to see you again soon.

October 12, 2024

Very prompt and clean environment. The wait time was minimal for my oil change. Communication was great. More

by JILLM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We're happy to hear that your experience was both prompt and efficient, with minimal wait time for your oil change. It's also great to know that the environment was clean and communication met your expectations. We look forward to serving you again in the future!

October 11, 2024

This dealership had great customer service. They were prompt in their communication and service was well done. More

by redmell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our customer service and that our team was prompt in communication and service. Providing top-notch care is always our priority, and we appreciate you taking the time to share your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

October 01, 2024

Jake in the service dept was great with the follow up visit with our van. Highly recommend him at Zeigker’s More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in Service Dept is great!
Report | Print
Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for your kind words! We're thrilled Jake provided great service for your van. If you need anything else, feel free to reach out!

October 01, 2024

Was a great experience Highly recommended Will be back. Very pleased. Thank you everyone was pleasant More

by etts7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We're so glad you had a positive experience and appreciate the recommendation. We look forward to seeing you again!

September 27, 2024

I’ve been coming to Zeiglar for 10 years now. All my vans have been trouble free but my Pacifica has a clicking noise in the front that they couldn’t find. More

by gibreffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
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Sep 30, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for being a loyal Zeigler customer for the past 10 years! We truly appreciate your trust in us to keep your vehicles running smoothly. We’re sorry to hear about the clicking noise in your Pacifica, and I understand how frustrating that can be. Please know that we're committed to getting to the bottom of it. Feel free to contact us. Your satisfaction is important to us, and we’ll do our best to resolve the issue.

September 22, 2024

Excellent service! Staff is wonderful. Wish the quick lube was a bit faster, but they do a complete job. . More

by EMILY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Emily! We're glad to hear that you had an excellent experience with our team. We appreciate your patience with the quick lube service and are happy to know the thoroughness of the job stood out. We'll continue to work on improving efficiency while maintaining the quality of service you expect. We look forward to seeing you again!

September 13, 2024

Unethical service practices. It was just a standard oil change and the technician looked at the oil filter then put the old one back in and only rotated the driver's side tires n More

by rickstrengholt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Witucki
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Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for bringing this situation to our attention. We sincerely apologize for the disappointment and frustration you experienced during your recent service visit. I’m sorry to hear that you didn’t receive a return call from Brent, our Service Manager. I will personally ensure that he or another member of our team reaches out to you as soon as possible to address your concerns and make this right. Your satisfaction is our top priority, and we’ll do everything we can to resolve this situation promptly. Thank you for your patience, and we appreciate the opportunity to correct the issue.

September 09, 2024

Taylor Buehler from the service department at Harold Ziegler is absolutely fantastic. He provided exceptional service, demonstrated expert knowledge, and genuinely cared about my satisfaction. I highly More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for the glowing review! We’re thrilled to hear that Taylor provided you with exceptional service and made sure you were well taken care of. We’re lucky to have her on our team, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!

September 08, 2024

It was quick and easy except they forgot to do the recall on the GC jeep More

by rvannest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! We're glad to hear the process was quick and easy, but I apologize that we missed the recall on your Grand Cherokee. We appreciate you bringing this to our attention, and we’ll make sure to get that taken care of for you. Please reach out at your earliest convenience, and we’ll schedule a time that works best for you to complete the recall service. Thanks again for your understanding, and we look forward to resolving this quickly!

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