Zeigler Chrysler Dodge Jeep RAM - Service Center
Grandville, MI
385 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center
Everyone at the dealership was friendly and helpful. I had warranty and recall work done and it was done in a timely manner. The accommodations for waiting were very nice. had warranty and recall work done and it was done in a timely manner. The accommodations for waiting were very nice. More
This visit was for an oil change and a pre trip check-up. People at service desk were very pleasant. Work was done promptly. I have been using this dealership since 1985 and though the ownership changed s People at service desk were very pleasant. Work was done promptly. I have been using this dealership since 1985 and though the ownership changed several years ago, I have been satisfied with the service I have received. More
I had a bad experience because I took my car in for specific repairs. I was told one of the repairs could not be completed and they charged me for the part anyways, claiming they could not take it back specific repairs. I was told one of the repairs could not be completed and they charged me for the part anyways, claiming they could not take it back out. So I'm out $150 for a part that will never work. The service advisor took off $30 for the part and $25 for the labor. I should have had to pay for nothing but the labor as they claimed they did "what they were told" and not to " try it first" Next time I will go to a different advisor, if I go back More
I was having an unidentifiable problem with my town and country, JUST out of warranty, which was very frustrating. The service staff and manager were very accommodating, professional and went out of their country, JUST out of warranty, which was very frustrating. The service staff and manager were very accommodating, professional and went out of their way to be helpful. How they handled my repeated issue will keep me a loyal customer. T.R. - Grandville More
Was very satisfied with the warranty service provided by the service dept. The problem was taken care of in an orderly fashion and in a professional manner. The surrounding were clean and very well maintain the service dept. The problem was taken care of in an orderly fashion and in a professional manner. The surrounding were clean and very well maintained. I have had other work on my automobile done at the Harold Zeigler Dealership. More
I have been bringing my Jeep Wrangler to HZ for the past 3+ years for maintenance and oil changes. The people are friendly and helpful from the service techs that explain the problem in layman’s terms J to 3+ years for maintenance and oil changes. The people are friendly and helpful from the service techs that explain the problem in layman’s terms J to the cashier. I usually receive a follow up phone call to make sure everything was as expected. I highly recommend HZ!! Keep up the good work. Jennifer More
The work was done well and for less money than the estimate. It was a pleasent experience overall. I was informed of how the key would have to be firmly inserted into the door lock to make it work ( estimate. It was a pleasent experience overall. I was informed of how the key would have to be firmly inserted into the door lock to make it work (due to an optional chrome cover on the door handle) and was asked how I wanted the block heater cord routed. Lyle Veldheer More
I came in for an oil change and to have the door sensors checked. The staff was prompt and courteous. After a short wait the work was done, They explained what they had done to address the problem. My pl checked. The staff was prompt and courteous. After a short wait the work was done, They explained what they had done to address the problem. My plan was to go to a car wash when I was finished but when I got in my car to leave my plan changed. They washed and vacuumed my car :> We've ben very pleased with HZ. More
I came in without an appointment and was able to get work done same day. I was given a ride home and offered to be picked up when my van was finished. they called to tell me what had to be done and what the done same day. I was given a ride home and offered to be picked up when my van was finished. they called to tell me what had to be done and what the cost would be. work was done fast and well. This is a dealership that did not sell the van but has done warrenty work and kept me informed of recalls and other issues. My cind of place More
The customer service and follow up was excellent. Our jeep had to be towed in and it was a pleasant experience right from the first phone call we made to the service department. We were kept up to date jeep had to be towed in and it was a pleasant experience right from the first phone call we made to the service department. We were kept up to date with everything that was being serviced. We are very impressed with the service department and your customer service! More