Zeigler Chrysler Dodge Jeep of Schaumburg - Service Center

Made an appointment to fix my air, and Chuck blew me off all day and then said he can’t fix it . I am a good customer for 7 years and he totally gave me excuse after excuse just terrible service all day and then said he can’t fix it . I am a good customer for 7 years and he totally gave me excuse after excuse just terrible service More

Emily Armstrong, my Service Advisor, did a wonderful job researching if my repair would be covered on the Powertrain Warranty and then coordinating a day that would work for me and for the staff at Zeigler. researching if my repair would be covered on the Powertrain Warranty and then coordinating a day that would work for me and for the staff at Zeigler. Emily was very professional and diligent. Thank you very much. The repair was made and my car was ready for pick up same day as promised. This is my 3rd Jeep I have bought from Zeigler. More

Very friendly staff. They were very eager to help us. Took very good care of our needs. They were very eager to help us. Took very good care of our needs. More

Marco is the best! Very cordial, cooperative, informative and knowledgeable! Customer Service is top notch! Thanks Marco! 👍 Very cordial, cooperative, informative and knowledgeable! Customer Service is top notch! Thanks Marco! 👍 More

Carlos is very personable and pleasant to deal with. Appreciate his helping me when I called back after my recall service on how to turn off my dash light that wasn’t supposed to be illuminated. He walk Appreciate his helping me when I called back after my recall service on how to turn off my dash light that wasn’t supposed to be illuminated. He walked me through the steps on my vehicle screen. Very patient and knowledgeable. Thank you, Carlos! More

Thank you for getting my car fixed in a timely manner, all your employees are courteous, friendly and respectful helpful all your employees are courteous, friendly and respectful helpful More

I used to have all my service performed at this dealership because I've always purchased my Grand Cherokee from here. I stopped because another dealership was closer to my home. BIG MISTAKE that I' dealership because I've always purchased my Grand Cherokee from here. I stopped because another dealership was closer to my home. BIG MISTAKE that I'll never make again. Loyal Customer here on out. More

They were super friendly and kept in contact with me , about the repairs and had it ready when they said it would be . about the repairs and had it ready when they said it would be . More

Carlos was excellent at greeting me, listening and affirmed that this was an oil change. He nailed the time it would take to complete it and he wiped down my car after it came back from the car wash. affirmed that this was an oil change. He nailed the time it would take to complete it and he wiped down my car after it came back from the car wash. He did a most excellent job. More

Courtesy, clean, friendly! Explained everything to me and kept records, no pressure and offered discounts. Explained everything to me and kept records, no pressure and offered discounts. More