
Zeigler Hyundai of Racine
Mount Pleasant, WI
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Just to be upfront my family has purchased or leased 2 vehicles back when Ziegler was under a different name. That is why I went back. Not sure who Scott Waller is. I went in looking for a specific color vehicles back when Ziegler was under a different name. That is why I went back. Not sure who Scott Waller is. I went in looking for a specific color Tucson which Zeigler Hyundai didn't have. For them to get the color I wanted I would need more money for the down payment. I should have walked but I didn't. Ended up leasing another color. They put a license plate on the back but not the front. Was told they thought Wisconsin was changing the law and I wouldn't need the front plate. Called WI DMV and was told I needed both plates. One week later I had a puddle in my garage. Called Ziegler service department and was told to bring it in. Was told the water pump was bad and needed replaced. I had to wait a week for them to get a replacement and install it. Ziegler had the car about as long as I did. When I called the sales rep all he could say was, that's why they have warranty. I would never buy another car or recommend Ziegler Hyundai. The service department was cooperative and friendly. More
Ron Stewart has done an exceptional job for me regarding all service needs I have experienced over my years of Hyundai ownership. He is Definitely a major reason I would continue to purchase a new Hyundai. all service needs I have experienced over my years of Hyundai ownership. He is Definitely a major reason I would continue to purchase a new Hyundai. More
Chad was awesome. He kept me posted with updates, he takes ownership of any issues that may arise. Zeigler, however, is shifty. Their salesmen will lie to you. The man He kept me posted with updates, he takes ownership of any issues that may arise. Zeigler, however, is shifty. Their salesmen will lie to you. The managers will worm their way out of any deal that isn't signed on paper. They will sell you xxxx you don't need or want and lie to you to get you to take it. If you buy a car here, INSIST that you won't buy their car unless they remove the LoJack first. They're just taking your money. More
Very professional & work performed in a timely manner. Always a pleasure to see Zach. Very nice person. Always a pleasure to see Zach. Very nice person. More
Buyer Beware: Ziegler Hyundai Racine I had a great first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter o first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter offering to pay off my current Palisade if I traded it in. I wasn’t planning to trade, but the offer seemed fair. Instead, I was misled and overcharged. I was pushed toward a 2025 Palisade with 6,500 miles (driven by an employee), presented as a “great deal.” I was shown a discounted price of $51k (brand new was $56k), but it deceptively included standard rebates that weren’t factored into the new vehicle price in their comparison. I was presented with a table showing prospective payments for each vehicle at different loan terms & interest rates, the salesman HAD ME INITIAL by which vehicle, payment, loan term & interest rate I wanted. I was also told “Z Guard” and “LoJack” protections were included—none of which turned out to be true. The finance rep, Tim, rushed me through paperwork without explanation. I didn’t think much of this because I had already discussed AND INITIALED all of the details with the salesman. I naively assumed this was all in the final paperwork. After reviewing my documents at home, I realized I was charged $55k for a used vehicle (only $1k less than a brand-new one), $3k for my trade (which was supposed to be even), got a higher interest rate than promised, longer loan term, and was billed $3,500 for the z guard & lojack extras that I was told were included. I contacted the salesman just hours after the transaction and said if this can’t be fixed, I want to return the vehicle. When I returned to address it, the sales manager, Scott Waller, couldn’t explain the charges and was defensive and dismissive. He told me they can not take the vehicle back, they have no return policy. He literally told me multiple times that he doesn’t understand the paperwork because he doesn’t work in finance and “nobody understands this Wisconsin paperwork.” After much arguing, frustration and tears, he agreed to cut a $3,500 check (less than half of the >10k I was deceptively charged) —which was promised to be hand delivered in 3-4 weeks. I received it by mail 5 weeks later. Scott admitted he adds Z Guard and LoJack to “all of my vehicles on the lot” and that he just simply “eats the cost” if you decline it. However, you’re not told you’re being charged for it and it’s already (supposedly) been applied. So beware: you are being charged - $3500 - unless you explicitly refuse these protections that you’re told are “included.” Bottom line: Read everything. Don’t trust verbal promises. Ask for full breakdowns. And definitely don’t let your female loved ones go to Ziegler Hyundai of Racine alone. I was so proud of myself for doing this by myself and getting a “good deal” only to go home and feel ashamed & disgusted as I realized how badly I was completely taken advantage of and lied to. More
Service dept is great. They need to work on their databases and administrative stuff. Not my car, my husband’s, but they have my email, my phone number and an old land li They need to work on their databases and administrative stuff. Not my car, my husband’s, but they have my email, my phone number and an old land line that we have repeatedly asked to have removed in the past 6 years. So instead of contacting him they kept calling/texting me. Also would not recommend their financial area More
I’ve been to Ziegler for a couple of years. It’s the best. Attentive staff.. they do good work. It’s the best. Attentive staff.. they do good work. More
Terrible tech communication. Didn’t even answer the phone with his name. Just hello… You kept my car for 3 days before even looking at it. When I picked up the car for trans mod Didn’t even answer the phone with his name. Just hello… You kept my car for 3 days before even looking at it. When I picked up the car for trans module repair the car slips out of drive into neutral so now I have to bring it back. More