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English46 Reviews of Scott Waller
May 09, 2024
The dealership staff was great and friendly. They went above and beyond to get our best deal. They went above and beyond to get our best deal. More
by CHADSCHMITZ
Verified CustomerOther Employees Tagged: Bill Sosbe, Adrian Basich, Chad Schmitz
Helpful 
May 06, 2024
Of service my car here many times, the service has always been great, they have always been correct about the problem, they have always given me the best way to fix the problem immediately and they are super been great, they have always been correct about the problem, they have always given me the best way to fix the problem immediately and they are super friendly. The service center at this place is the reason to buy a car here. Being a loyal customer will get you a long way when it comes to your warranty and service. Ron, Eli, Luke and Chad have helped me the most but there are a couple more service advisors that have helped me and are very kind. It's nice to be able to trust having a new car in good hands. More
by kateslaw05
Other Employees Tagged: Myles N, Eugene LaForge, Luke Nielsen, Chad Schmitz, Ron Stewart, Ed Rodriguez , Eli
May 04, 2024
This dealership is very welcoming! They listen to what you have to say and give you the information you’re looking for. They listen to what you have to say and give you the information you’re looking for. More
by SAUCEDA.ESTEBAN19
Other Employees Tagged: Ron Stewart
April 25, 2024
Everyone one there went above and beyond to get me the best deal. Also very helpful with all the new technology as I'm not good at that kind of stuff. best deal. Also very helpful with all the new technology as I'm not good at that kind of stuff. More
by S.BARBIE1959
Other Employees Tagged: Bill Sosbe, AJ Casas
April 13, 2024
The fastest and easiest process I have ever gone through to buy a car!! Isaiah was so awesome and easy to work with! I love my new car!! to buy a car!! Isaiah was so awesome and easy to work with! I love my new car!! More
by Samanthadultra
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Isaiah McWhorter , Sam Dutra
April 06, 2024
WARNING: Do not buy from Zeigler Hyundai or any other Zeigler stores without reading. They have $900 in fees they will add to the vehicle and they have other shady practices. Synopsis: They list c Zeigler stores without reading. They have $900 in fees they will add to the vehicle and they have other shady practices. Synopsis: They list cars as certified online but try to get out of it, they will add $499 security fee that you cannot get out of, and they attempted to change the trade-in offer after putting it in writing. They also have a $399 service fee that will be tacked on to your vehicle. Understand these things before stepping foot in their store. On 3/19/24 my wife found the vehicle she wanted on the lot at Zeigler Hyundai. Color, Trim, years mileage, etc. This is a 3.5 hour drive from our home so she called to set up an appointment and confirmed that it was certified as clearly stated on the website. After she arrived they attempted to claim that the vehicle was not certified and it was a mistake on the website. (they conveniently have language in the fine print on the website that it might not be accurate). Luckily she called ahead and knew who she spoke to and when. They actually went back and reviewed the recorded phone calls before they would believe her and honor their word. They said it had already been through inspection for certification but that they hadn’t actually certified it with Hyundai yet. They repeatedly talked about how they were “eating” around $2000 in cost, like they were doing her a favor. The fact that they already sunk this cost makes me believe that they fully intended to upsell the certification and that they likely do this often. Also they only provided 1 key, which means they missed/ignored one of the inspection points, so we had to call to get that fixed. She really liked the vehicle and the salesman Myles. The vehicle was in good condition and the salesman was professional and knowledgeable so she proceeded to talk numbers and trade in. They sent a link to the trade condition report showing an “instant offer of $8575” and hand wrote that number with the selling price to show the tax benefits of the trade. Once putting things into official offer documents they reduced the number to $8000. They had to go back and forth several times to get it back up to $8500. This official offer also included a lot of fees. She was able to decline all of them except the $499 security fee and the $399 service fee. Taxes and title and registration were also added but I consider those outside of the dealerships responsibility. The $399 service fee is well above industry average, but the $499 security fee is a straight scam. (for those counting at home this is almost $900 in fees). In very small print on their website they do list these fees. After talking to the sales manager he claims that they are unable to make these fees more clear on the website due to the capabilities of the website service that they use. He also claims that they cannot just add this to the listed price due to Wisconsin Law. $499 ($500) Scam: Zeigler is installing a LoJack system on all of their vehicles and listing it as a Security Fee. They will let you get to the dealership and go through test drives before they let you know. If you ask them to remove this system and the fee, they will tell you they “cannot”. It is very easy to remove, it is attached to the back of the OBD2 port in the driver’s foot well. We have absolutely no use for this device. This Hyundai comes with Bluelink which can do the same thing but is harder to unplug/defeat. They said the only way to not get this is to not buy the vehicle. However they forced her to sign that it’s optional to move forward with the sale. They will try to tell you that this hardware is required, or that all of the dealerships are doing it. It is only required to do business with Zeigler. The good dealerships are not doing this. Everything they are doing is legal, however it's also shady and unethical. All efforts to resolve this before writing reviews were dismissed by Scott Waller. More
by Jared B
Other Employees Tagged: Adrian Basich, Myles N
September 20, 2023
Isiah was a great help finding a car. Helped us navigate buying a car in todays climate. Helped us navigate buying a car in todays climate. More
by Vickyhalll79
Other Employees Tagged: Zak Solkowski, Bill Sosbe, Adrian Basich, Gaby Garcia , Isaiah
