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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,138 Reviews
Call Service Center (765) 588-9603

1,138 Reviews of Zeigler Subaru of Lafayette - Service Center

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May 02, 2025

Jenny was friendly and thorough in explaining my service needs. I appreciated the text messages and links to view the inspection results and information. Thanks for providing such helpful service! More

by michelelareau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

All my service work is done professionally. They always explain what was done. I am very happy with the service department. Jenny is the best! So is Carolee. More

by PERAZZIBOY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that Jenny, Carolee, and the service team at Zeigler Subaru of Lafayette have consistently provided you with professional care. Thank you for your kind words and continued trust in our service department! Safe travels!

April 29, 2025

She was very communicative and the technician went on a test drive with me. They were friendly and thorough. More

by 23 Forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience with us at Zeigler Subaru of Lafayette! We're glad to hear our team was communicative and thorough during your visit. Safe travels in your Subaru Forester!

April 29, 2025

Such an awesome team They are like family to us I love their energy and sincerity More

by TLUCASAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Zeigler Subaru of Lafayette responded

Hi Lucasaa! Thank you for leaving us this five-star review and for your kind words about our service team at Zeigler Subaru of Lafayette! We'll see you next time!

April 28, 2025

Have been very friendly and helpful,waiting for coupon for more work to be done More

by VJL3US
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

We’re glad to hear you had a friendly experience at Zeigler Subaru of Lafayette. We look forward to helping you again soon! Safe travels!

April 28, 2025

Wonderful experience, A++ service, attentive, helpful, knowledgeable, quality service, great customer service. Would recommend to all my friends & family. More

by Z44ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Huls
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at Zeigler Subaru of Lafayette was top-notch. We appreciate your recommendation and look forward to serving you again in the future!

April 27, 2025

Helpful, prompt, knowledgeable employees ready to assist us with what we need to make our wait time easy More

by GEOMCKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Hi Geo, thank you for the great feedback! We're glad to hear our team at Zeigler Subaru of Lafayette made your visit smooth and efficient. We appreciate your support! Safe travels!

April 27, 2025

I had a tire replaced and the replacement tire that was put on has a slow leak in it. More

by CRSEARS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

April 26, 2025

Friendly, knowledgeable & listened to Our concerns & interests. Geniunely cared about what was best for us. More

by CANDYWININGER
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Candy, we're delighted to hear that our team at Zeigler Subaru of Lafayette provided attentive and caring service. Thank you for sharing your experience with us! Safe travels!

April 26, 2025

Did not make the repair as needed, had to take to a shop while on vaca. More

by PCRUMLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none are listed
Report | Print
Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Brian, I'm sorry to hear about your experience with the tire rotation and the response you received. We strive for respectful communication and it's concerning that this wasn't reflected during your visit. Please reach out so we can address this issue directly and work towards a resolution. Thank you, Ryan Southwod Service Director

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