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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,142 Reviews
Call Service Center (765) 588-9603

1,142 Reviews of Zeigler Subaru of Lafayette - Service Center

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April 04, 2025

Service writer was very thorough with his explanations of the required maintenance my Crosstrek was due for. And owing to a last minute change of plans, was able to get me a service loaner for the day. More

by ENGINEERTUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service writer’s name but he’s not listed here.
Report | Print
Apr 07, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that our team at Zeigler Subaru of Lafayette provided thorough explanations and accommodated your last-minute change with a loaner. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 31, 2025

Zeigler service and customer service is Fantastic! ! They keep you informed, you can text or call. They always look for current deals and offers for discounts. I love this team!! More

by CANDACE.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was my service advisor, and he was 5 star
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Apr 01, 2025 -

Zeigler Subaru of Lafayette responded

Candace, we're delighted to hear that you had such positive experiences with our team at Zeigler Subaru of Lafayette! Keeping our customers informed and finding great deals is what we strive for. Thank you for your kind words and support!

March 29, 2025

Follow up appointment to finish planned work. Delivered on their commitment and took care of it all- happy camper here More

by PAMSIMONS192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crew
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Mar 31, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that our team at Zeigler Subaru of Lafayette delivered on their commitment and took care of everything for you. Thanks for sharing your experience, and please don't hesitate to reach out if we can be of service again in the future!

March 29, 2025

Best experience at a dealership. The old one was a joke and rude. This new dealership puts customers first and get the job done right the first time. More

by J_OLDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that you had such a positive experience at Zeigler Subaru of Lafayette! Our team is committed to putting customers first and ensuring everything goes smoothly. Thanks for choosing us!

March 29, 2025

They answer all your questions with great compassion. Very knowledgeable staff to help you out with anything. More

by MISTYLOVE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Zeigler Subaru of Lafayette responded

MIisty, we're delighted to hear that our team at Zeigler Subaru of Lafayette provided compassionate and knowledgeable service. Thank you for the kind words!

March 27, 2025

I was greeted warmly; my problem resolved quickly and at no cost, as the problem was very minimal. More

by MAKEITPURPLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Zeigler Subaru of Lafayette responded

So happy to hear that! Thanks for the amazing review! - Zeigler Subaru of Lafayette

March 26, 2025

They broke my exhaust and failed to repair. Didn't aid in repairs needed for the car after selling me a faulty Subaru. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Mar 27, 2025 -

Zeigler Subaru of Lafayette responded

Amanda, I'm sorry to hear of your frustration. Please reach out so we can address these issues directly. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

March 25, 2025

The associates are always welcoming, efficient, and knowledgeable! I appreciate their consideration of my time. More

by PATRICIASWAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlondo Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Zeigler Subaru of Lafayette responded

Patricia, thank you for your kind words! We're delighted to hear that our team at Zeigler Subaru of Lafayette made a positive impression. We look forward to serving you again in the future!

March 23, 2025

Excellent service, friendly and helpful. They go above and beyond and don’t treat you like a stranger More

by SHAN137113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that you had such a positive experience with the team at Zeigler Subaru of Lafayette! It's great to know they made you feel welcome and went above and beyond. Thanks for sharing your feedback!

March 22, 2025

I was in and out in 30 minutes. They are very attentive to details about what I wanted for my vehicle. More

by LAUSCHPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlondo Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that our team at Zeigler Subaru of Lafayette was able to provide you with such efficient and attentive service. Thank you for choosing us!

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