i.g. Burton Lewes Automall
Lewes, DE
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249 Reviews of i.g. Burton Lewes Automall
I saw the Buick Verano on the showroom floor about a week earlier when I was having my Aveo serviced and fell in love with it. My 2009 Aveo was about to be up-side-down meaning I owed more than it was worth earlier when I was having my Aveo serviced and fell in love with it. My 2009 Aveo was about to be up-side-down meaning I owed more than it was worth and it was also discontinued. Not a good situation. Keep in mind I really loved the Aveo but apparently most did not. I emailed JB Barbarulo for his advise and he said that eventually I would gain equity in the Aveo if I waited long enough. I didn't want to hear this because I really wanted the Buick. Soon I stopped by the dealership to check out what Verano's were in stock. Out comes Dana Cera calling me by name and recalling when I purchased the Aveo. We test drove the Buick and I mentioned I'd really like to lease this time. I told him I'd get back to him at the end of the week. No pressure from him at all. I set up an appointment and when I arrived the Verano I wanted was parked out front like he had read my mind. When I went in he explained the lease possibilities and what I could get for the trade. JB Barbarulo came over along with Bob Dixon and the deal was struck in about ten minutes. Dana's enthusiasm and knowledge of the product he sells was excellant. The three of them worked as a team and I felt like a member of their family. They were so good my partner bought a GMC Terrain immediately after my deal was done. Guess the "team" had a good day! More
The car was returned to showroom condition. And the work was completed a million times faster than I would have expected. All staff was helpful and friendly. Thanks! was completed a million times faster than I would have expected. All staff was helpful and friendly. Thanks! More
we had a very good experience. it went very smooth and quick. everyone was very nice and helpful. we enjoy dealing with everyone at lewes auto mall. quick. everyone was very nice and helpful. we enjoy dealing with everyone at lewes auto mall. More
Dana was recommended by (3) friends who have purchased automobiles through him. We made initial phone contact via his cell just wanting to stop by for brochures on SUV's. He greeted us and with enthusiasm automobiles through him. We made initial phone contact via his cell just wanting to stop by for brochures on SUV's. He greeted us and with enthusiasm and was knowledgeable on the differences between the GMC, Chevrolet Traverse and the Buick Enclave. While we really liked the Enclave, we felt a new one was out of our price range. When we inquired about a demo or previously owned, he pointed out both an Enclave and a Traverse and reviewed the difference between the (2) and pointed out the options each had. After taking us on a test drive, it was evident that the Enclave was our choice. He was very thorough in explaining the whole process of buying a previously owned car which made us feel confident in our choice of a luxury 4-yr. old Enclave with low mileage. By providing a comparison with the Blue Book value to this particular car's options, his explanation of the dealership's "no hassle price", the easy trade-in of our Honda Pilot and the finance meeting with Dan ... the whole transaction was enjoyable. I would highly recommend Lewes Automall and especially Dana ! More
I found the car I have been looking for and at a I found the car I have been looking for and at a reasonabley good price. It is clean and looks new. Very respectable Sales representatives. I found the car I have been looking for and at a reasonabley good price. It is clean and looks new. Very respectable Sales representatives. More
The salesman was knowledgable, competent and friendly, without being pushy. He was considerate of our time constraint and worked quickly to complete the sale. It was a great experience working with Dana, without being pushy. He was considerate of our time constraint and worked quickly to complete the sale. It was a great experience working with Dana, as he explained every detail of the car to us. He worked with us with the price, helping us getting any discount he could for us, and explained the pricing fully. He called the next day to follow up, see if we had any questions, and contacted the insurance company for us. He did an outstanding job! More
I was very satisfied with the customer service I experienced at Lewis automall. Rick Whaley was my sales associate. He was very nice and explained to me all about the warranty and the Jeep I was buy experienced at Lewis automall. Rick Whaley was my sales associate. He was very nice and explained to me all about the warranty and the Jeep I was buying. Dan the financial associate was great. He really took his time to explain all my options and what loan was best for me. I will definitely refer anyone I no to come there. It was one of the best car buying experiences I've had. More
Bob Temple and Bob Dixon made the whole process simple and enjoyable. Bob Temple answered all of our questions, was very knowledgeable and professional. He made sure that we were familiar with the options and enjoyable. Bob Temple answered all of our questions, was very knowledgeable and professional. He made sure that we were familiar with the options on the vehicle and all of the services that were available from the dealership. Bob Dixon was also very nice to work with. He was able to get us a loan with terms that were better than what we had already researched. The entire experience was wonderful. We will be certain to recommend Lewes Auto Mall to all of our acquaintances. More
We bought our first new Lacross from Bryd Godwin at Lewes Auto Mall two years ago and the experience was excellant. We have all of our vehicles serviced there and have always been extremely satisfied. We kne Auto Mall two years ago and the experience was excellant. We have all of our vehicles serviced there and have always been extremely satisfied. We knew from the beginning that we would continue to do business with Lewes Auto Mall and when we decided to buy another new car last week there was no need to look anywhere else. Bryd again was very helpful and provided information and answers to all of our questions while we test drove the Verano, Regal and the Lacross hybrid. We love our first Lacross so much that we decided to buy another one. I'm sure when we are in the market to buy our next new car, we will be back to see Bryd. We recommend Lewes Auto Mall to all of our friends and family. Sincerely, John and Hope Gorlich More
They upheld their end of the purchase and remedied my complaint, which made me very happy. Chris (the owner) also helped bring this problem to fruition. complaint, which made me very happy. Chris (the owner) also helped bring this problem to fruition. More