Top Notch! - Steve S
I was greeted immediately, and my request to see a BMW was satisfied immediately. I was allowed to test drive the car with just my wife - very amazing! The whole transaction was professional, fast and precise, like a well-oiled machine. I forgot my title of my trade in (lost actually), but they continued the transaction and are having me send it to them soonest. The owner, GM, and all the staff members I encountered were courteous, knowledgeable and very pleasant to deal with. A super flexible dealership, and a wonderful experience. They even know where to get a great lunch out there!
Repeat customer and still satisfied - R.Tull
Skylar was our salesman, what a nice, courteous young man and very helpful.
Jason Vaughn, the manager, he was very courteous as well and answered all our questions.
We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
Awesome experience! - Sunshine
Matt and Kevin made is super easy to purchase my car! There was an issue regarding what was advised and what was actually on the car and they totally handled it for me. I will definitely go back to Matt for my next car. Thank you both!
Excellent service!!!!! - Briski4
100% execellent service. Came in to get my first car and my salesman was Austin Pounds. He helped me from beginning to end. Made everything very clear and made the process very easy! Very nice, friendly, patient and understanding! Amir Kaplan also was a very big help in this process of me getting this new car! Both are wonderful employees!!! Not only were they so kind to us but all the staff in the building were very friendly, all smiles throughout the facility! 10/10 recommended!!
Great Deal - joyofloy
Got a great car from Karz Inc! Lots to choose from and awesome prices. Was able to get financed with reasonable payments! Thanks Karz Inc!!!!
Above average experience - Carol72md
Exceeded our expectations. Glad we stopped in after a day of dead ends for a second car. Decided on a 2008 Acura sedan on the road in under an hour. Very pleased.
Great - judy gordon
Great experience. No pressure. Quiet and clean dealership. Everyone was very friendly.
Would recommend to friends. Very helpful with the paperwork etc. I would recommend this dealership to friends.
Excellent Service - Happy family
My family and I was looking for an SUV and when we found what we were looking for in there car lot it was smooth sailing from there. Our salesman Chuck and his manager Admir was there every step of the way and worked very hard to make our purchase the best ever.
Thank you for all your help.
Great Experience - mgraziani68
My daughter needed a car and Jim and Mike were very helpful. It was a great experience and we are very happy with the car.
Great trucks - Heather
Just got my dream truck with no money down .. Sergery was very helpful in getting me approved after my bankruptcy.. a great family atmosphere and they get results. Definitely coming back
Great, Knowledgable, Customer-Focused Team.... - Pilot87178d
Had been shopping for a lightly used SUV for several weeks....Pete in Sales was terrific in both approach and product knowledge. Spent considerable time in a demo ride to ensure I really understood the feature of the Toyota Sequoia. Was patient in answering many questions. Great person to represent both the product and the dealership!
Great experience - Happy seller
Eric has sold several cars from our collection.He is a honest person we have ever dealt with!!! He makes selling classic cars easy!! Highly recommend him.
Thanks for Everything!! - Erica
Excellent sales and managers at Braddock Motors. I needed help in purchasing a new vehicle and everyone made me feel welcomed once arriving at the store. I needed in house financing and was treated very fairly from Rodney. I love my car and am so happy they could help me.
the cars are way over priced - paidtomuchforacar
They call you on Christmas eve demanding money I owe 350 a month I sent 300 but they had to call on Christmas eve and want thier money I have 6 more months left out of 2.5 years . My car should be worth 1500 I'm paying 9500 for it I could of gotten a brand new one for that price!
Great Help - Rmwaugerman
I bought a 2006 Ford Escape from Waynesboro Affordable Auto. Paul or salesman was great! We have never financed a car before and have always paid cash, but this time we needed to finance. Paul walked us through each step and explained to us our options. He was very knowlegable about the process and helped us so much through the process. We are MD residents so they even had the MD inspection done for us. I would recommend this dealership to anyone, especially first time buyers or people new to financing.
I bought a used sebring convertible I have only put 4,000... - drapesbydiane
I bought a used sebring convertible I have only put 4,000 miles on the car and in fact had only driven the car for 3 months, since I bought it at the end of the summer last year. The CD player never worked and recently the check engine light came on. When I took in the car for service I was told I had to pay $260.00 or a purge selluliod. I am not happy about this at all I have bought 2 cars from fitzgerald one new, one used.....Considering I had only put a few miles on the car and had only had it for 5 months I was very disapointed with the service I recieved. I for one would not reccommed buying a used car from fitzgerald they obviously do not stand behind the used cars they sell. When I asked about the warranty this of course was not covered........convieniently enough, and although this may seem like a small charge, since I am still paying for the car it really ticks me off! DO NOT BUY ANYTHING USED FROM FITZGERALD AUTO MALLS!!!
I searched online for used car options for my daughter... - joew123
I searched online for used car options for my daughter and quickly found my way to Drew Huona at FitzMall Gaithersburg. Drew was very friendly, professional and most importantly, he listened carefully to the features we needed. He quickly found the perfect car for us. We negotiated a very good price for it, along with a very fair price for my trade-in and we bought it the same day. After the sale, he followed up quickly and professionally. We've had the car for 6+ months now and all is going great. He's a pro and I highly recommend him, his manager John and FitzMall Gaithersburg.