Great ⭐️ - BeckyTim Benson
Everyone was very helpful and friendly. Ben was eager to find me what I was looking for and in my price range. They were Not pushy! I love Love Love my New 2017 Kia Forte. Thank you Ben!!
Dealer a little disorganized and required far too much time - BOB MCDANIEL
I have never spent as much time in the past to buy a car. The pricing of the vehicles used methods I have not seen before and were confusing. A tempet to add more to the cost in different ways was not appealing to me. Putting extra costs of "free one year maintenance" and adding two extra years for $800 without my approval was very upsetting.
High Quality Car buying experience. Worth the drive! - Delvis
Worked with Bryan Bunch on a purchase of a new KIA Optima SX Launch and our experience was awesome. No high pressure, straight forward negotiations, and we walked out with a great deal. Definitely worth the drive. Jeremy Little, finance manager, was very easy to work with and we walked out with a 0.9% finance rate. I highly recommend, Bryan Bunch, and the entire Russell Barnett Automotive family for your next car purchase. It was a high quality experience for us and they seem like the type of team that would do the same for you. If you have any issues see the General Manager John and I'm sure he will do his best to earn your business.
Oil change and bought a new car. - Beverly Barnes
Very friendly and professional . Very easy to work with and was very helpful in deciding on helping to make sure I received the best deal.
Happy new car owner! - Kia carfamily612
The team at Franklin Kia went above and beyond to make our car buying experience excellent. From listening to what I wanted to explaining the process. From the first contact call from Zack in the internet department to my dealings with Alex everyone was professional. I enjoyed taking to David the owner. At no point did I feel uncomfortable or pressured. I can not say anything bad about the process. In fact, Amy from the Finance Department even came by our house to get the final papers signed by my wife. I will be back!
General Sales Manager
Universal KIA Hickory Hollow