I LOVE this place! - EILEEN G
This is our 4th Toyota vehicle and we have bought them all from Toyota of Naperville. Larry was the best and it was the fastest and most efficient car purchase yet. From the minute you walk in the door you are greeted and able to get someone to help you and if you want to just "look around" they will leave you be until you are ready! I would love to buy every car I will ever have from this dealership. Their service department is top notch as well!
Always very helpful - zen
I have been going to this Bredemann Toyota for a lot of years now, and I always go to Mark G. He is one of the most helpful people I've met at a service center, and he always helps even with the smallest problems that seem insignificant, and problems,we have been told by other people could not be fixed. We've had a total of four Toyotas, and have worked with Mark each time. Everyone at the service is very friendly, and we will keep coming back with Toyotas in the future.
Always fast, courteous service - craigshutt
I mostly have to take my car in for routine service, since it never has problems arise. I'm always greeted quickly and receive fast, courteous service without an appointment. They ensure I apply any available coupons too.
Quick friendky service - Barbieh57
I am always happy with the service I receive at your dealership. I know Everyone will be friendly and explain everything my car needs in language I can understand. I also spoke with Jerry in Sales and he was extremely helpful and Jon in management. For your final survey question I believe everyone at Schaumburg toyota has the customers best interest in mind when working with them.
GREAT EXPERIENCE - beth
I had an amazing experience with Toyota .. Amanda Woosley was amazing and very very helpful looking and sweet. It was the best car buying I ever had. Went smoothly and fast. Elliott I refer all my friends to Continental. I won't go anywhere else for sure. I'm a forever customer. Thank you all.
ASTOUNDING EXPERIENCE!!!!!!!!! - CRAIG H.
I am 65 years old and have owned 66 vehicles to date...I just purchased a new 2017 Toyota Prius Prime Advanced from Oakbrook Toyota March 31,2017.....Joe Perry and Aiman Hamdan did such an incredible job on my purchase that on a 5 star rating system I would have to give them both a 20....on any of my past deals all have fallen short of their performance and they have set a new standard of excellence that I am not sure that any other dealer could ever achieve,,,,I thank them and all at Oakbrook Toyota for a great buying experience I will never forget!
The best experience I've had at a dealership. - Linda
Brian was helpful and very thorough pleasant and knowledgeable. He will always be my "go to" person. I was told my car would be ready at 4'o'clock and it was right on time. My thanks goes out to the nechanic as well. He did an awesome job.
Wouldn't go anywhere else! - Kennette Natanael Rivera
Came in with high hopes and those hopes were equally matched with professionalism and great sales. I'm 100% happy with my purchase and plan to use this dealer for future purchases. If you stop in ask for Lucas he was phenomenal!
Best place to buy a car ever - Victoria_papchrist
This dealership is the best place for buying a Toyota. Walking into this dealership was the best to buy a car. I was helped by Jonathan Oomens. Jonathan made the buying a car fun and easy. Go see Jonathan at northside Toyota.
Great service - Patricia Netti
I like how the service advisor reviewed with me different options on how to best service my vehicle. I went in expecting to pay around $200 for the 25,000 mile service (which the automated email said I needed) and found that I did need this at all. Lombard Toyota's service department does not high pressure you into expensive repairs. I feel more comfortable bringing my car to them for maintenance and repairs. Great Job!
Saturday service - Toyota fan
My maintenance light went in and I was in the area of the dealership on Saturday. I stopped in without appointment and thomas was quick to greet me and ask if he could help. I asked if they could help me, he checked and asked if I had 45 minutes to wait. They got it in,checked it over reviewed the inspections and washed it in the 45 minutes he stated. About as quick as I could image for oil change and tire rotation without notice. I would suggest trying his service team out. He was very courteous to us.
Great h÷lp and assistance from Mr paul Barnes - drod1320
I can't compliment my sales rep Mr Paul Barnes enough with his professionalism, knowledge and most importantly his genuine attitude in ensuring that the customer is well informed about the product as well as the various options available in choosing the right vehicle. He took his time in explaining and showing me how to work the various high tech features. I'm also very appreciative with the fact that after purchasing the vehicle, he assured me his continued service and assistance whenever needed.
Slate - Toy1948
Thanks to mr Alex Kazhdan for helping my mother and I purchace a2017 toyota corrolla,I would like to say how pleased my mother is after all its her toy. Mr.Alex Iam very pleased with the service we received you are on top of your game and Im loving the color.
Service department does not serve customers !!! - John M. Madigan Jr.
Warning DO NOT USE THE SERVICE DEPARTMENT !!!! Take your vehicle to another dealer.
I called to schedule a recall repair on a Friday. I was told that they had to order parts and scheduled me to bring in the car on the following Monday morning. I brought the car in and was told it would be 1 to 2 hours for the repair. I said I would wait. An hour later I was told that they didn't have the parts, that they did not get delivery of parts until Tuesday and was offered a loaner car.
Why did it take them an hour to figure out they didn't have the parts for the scheduled work???
This is not the first time I have had a problem with the service department at Pauly. The last time was back about 2004 or 2005. I had just bought a used Corolla from them. After bringing the car in four times for the same check engine light issue, and having them not repair the car, I gave up and went to another dealer. After a week of work at Schaumberg Toyota they fixed it.
I thought that by now they might have straighten things out but that seems not to be the case.
Do your self a favor and go elsewhere if you have service needs from a Toyota dealer.
Mr Jeffrey promised to help and The issue has been resolved - Bogusia
Thank you AutoNation Toyota of Libertyville, the general manager Jeffrey for contacting me. And thank you for taking care of what happened and all the bad experience I went through.
Worst Experience, Highlander - bmac116
I had gone in as I have always purchased from here in the past, but will never go back. I was told they would match the Costco pricing, however they didn't, gave me monthly number and provided no rate and it seemed high, but after going home and crunching numbers they tried to sell me at MSRP at a 14% interest rate which was RIDICULOUS(ended up getting 4% at a different dealer @ Costco price, went with GMC over highlander as highlander has no room in 3rd row).... BUYER BEWARE, do not come here, wasn't the sales rep as much as the finance manager... Always get good service though, just will never buy from here again.
Toyota of Naperville