The best of mine on purchasing a new vehicle - Rick Puckett
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Highly Recommend!! - Karen
I purchased a "new" used vehicle this weekend from Levi. He was very helpful and great to work with. I had the best car buying experience I have ever had. Everyone was wonderful. Thank you Levi and DJ for all your help. It has been several years since I purchased a used vehicle and this car looks like brand new. It was a one owner vehicle that had only been serviced at Jackson. I live in Decatur but will continue taking it there for service.
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
Rick Roman Review - As good as it gets! - 987S
Mangold had a used car I was interested in, but I'm from the southeast instead of IL. I explained to Rick I'd need him to carefully talk me through the car's details as he was looking at it/walking around it. He far exceeded my expectations with his patient and detailed descriptions. He even texted me photographs of the areas he was describing. It's always a little unnerving to contemplate buying a car over an extreme distance like this, but a salesperson like Rick makes all the difference. I didn't end up purchasing the car just because it wasn't up to the collector condition I was looking for. I can't say enough nice things about honest Rick was to work with, though. Had the car been what I was looking for, I would've had no hesitation working with Rick. Highly recommended.
Vero Beach's Best Auto Dealership - danfla1961
I have bought many vehicles from Velde Ford.
My recent experience reminded me why. Having just moved back to town and not established a steady income yet, I took the advice of my Salesperson Keith and their Internet Specialist Sandy - and waited a couple months until I was working and settled in.
Combined with my trade in of a 2011 Ford Fiesta that was free and clear - I was able to upgrade to a 2016 Ford Fusion, with a fair price on my trade, a low down payment, lots of rebates - and ended with a payment I was comfortable with. Larry their Finance Manager is a miracle worker.
I would never shop for a Ford anywhere else.
Excellent experience - tabeal66
All aspects of the service received when we purchased our new Edge were excellent. Everyone was very friendly and knowledgeable. We received a fair trade in on our used vehicle as well.
Excellent Buying Experience! - Jane
Nathan was outstanding. He answered questions honestly and thoroughly. He gave us an amazing deal! He was easy to communicate with even outside work hours.
Amazing Experience - Gorillasnot12
My wife and I found a car we liked online and called the dealer to see if it was still available. We live in Missouri, about 3 hours away. We are so glad that we made that trip. The entire staff, especially our salesman, Cory Fane, went out of their way to make us feel welcome and comfortable. We bought the car. It was the best and least stressful car buying experience we have ever had. We will definitely be returning for our next car. Well done!!
Speedy, efficient and friendly QuickLane - mary
My visits to Quicklane are always good experiences. I see the same crew each time I go in: Rick and Bill in Quicklane, and Tim Valtille. My vehicle is always ready quickly; the guys review what was done with my vehicle during servicing and always let me know if there are any concerns (this time I needed a new air filter and cabin air filter). They search for discounts to give me (thanks!) and since I bought my tires at Landmark I get free rotations. Thanks, guys!
Never fail to impress! - Norris_83
Ford City seems to have everything under one roof! From fixing my vehicles mechanically with them with top notch work, they also offer detailing and wheel/tire services at amazing rates!
Went above and beyond to find me a car ! - Rainmaker2012
We were looking for a new car. Test drove 3 different models and decided on a Chrysler 300. Our salesman Levi was very pleasant and knowledgable . Drew went out of his way to find our car quickly since they didn't have the color we desired on the lot . DJ was very helpful in the finance dept.. I've purchased several vehicles at Jacksons in Sullivan over the years, loaner car is a real plus when needing work done to my vehicle, and the entire staff is friendly and pleasant to deal with .
Rude and a rip off - John
So I bought a car from this dealership online. After driving 600 miles to pick it up. They upped the price by 1500 dollars. After a few mins of trying to work it out I just walked out. Driving down the road the dealership the manger called saying I took the keys to the car and I needed to come back or they were calling the cops and going to have me picked up. I would have never came on here and wrote a review but the owner of the dealership just called me and started to call me names and a lair, so I hung up on him and now he started to text me. So I have screenshots of this whole thing. The names and stuff he is saying to me is crazy. The dealership is mind blowing how they treat people. All I have to say is for being a man in the military knowing these are the people I fight for I can't wait for the day I'm out of the military and not fighting for low life people like this. Don't waste your time with this stealership. All they want is your money and to waste your time.
Experience with service personnel Geo and Doug were very... - pozzie_ken
Experience with service personnel Geo and Doug were very friendly and customer first attitude. Both answered questions, I asked accurately and promptly. I was provided a loaner car for extended work length and contacted on work progress saving a phone call and not wasting driving miles back to the dealer.