Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
Rick Roman Review - As good as it gets! - 987S
Mangold had a used car I was interested in, but I'm from the southeast instead of IL. I explained to Rick I'd need him to carefully talk me through the car's details as he was looking at it/walking around it. He far exceeded my expectations with his patient and detailed descriptions. He even texted me photographs of the areas he was describing. It's always a little unnerving to contemplate buying a car over an extreme distance like this, but a salesperson like Rick makes all the difference. I didn't end up purchasing the car just because it wasn't up to the collector condition I was looking for. I can't say enough nice things about honest Rick was to work with, though. Had the car been what I was looking for, I would've had no hesitation working with Rick. Highly recommended.
Vero Beach's Best Auto Dealership - danfla1961
I have bought many vehicles from Velde Ford.
My recent experience reminded me why. Having just moved back to town and not established a steady income yet, I took the advice of my Salesperson Keith and their Internet Specialist Sandy - and waited a couple months until I was working and settled in.
Combined with my trade in of a 2011 Ford Fiesta that was free and clear - I was able to upgrade to a 2016 Ford Fusion, with a fair price on my trade, a low down payment, lots of rebates - and ended with a payment I was comfortable with. Larry their Finance Manager is a miracle worker.
I would never shop for a Ford anywhere else.
PURCHASE OF NEW SILVERADO - Jack Bratton
JUST BOUGHT OUR 4TH NEW VEHICLE FROM JACKSON CHEVROLET AND AS USUAL GREAT BUYING EXPERIENCE.GREAT TEAM OF PROFESSIONALS. THANK YOU FOR A GREAT JOB. JACK&JEAN BRATTON
No Pressure Salesmanship! - Big decsion
We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed!
Jim & Barb Howard
Needed new truck asap great people to work with - Keith 101156
Great service I have bought from helpers for years would recommend helpers to anyone interested
In buy any truck or car mike was really helpful in sales
Fair, Friendly, and Quick - Rocky2002
Fair, Friendly, and Quick. Doug took the time to show me several different vehicles in my price range and helped me make a sound decision based on my needs.
Satisfied customer - johnsaquadiving
Nathan Noyes is very friendly and goes all out to assist you. Also willing to give a good price right up front. Looked at the car we wanted on Tuesday. Came back Saturday and purchased the vehicle. No waiting for the vehicle. This is the 3rd vehicle I have purchased from Nathan Noyes in the last three years. Our family have been customers with Mike Murphy for at least 30 years.
Kind Attention! - llmayhew
I left a voice mail w/my service rep Thurs. afternoon. I took my car at 7:30am, Friday. Matt reassured me that he was expecting me. Their very kind driver got me to work in SW Champaign before 8:00am!
Thank you Ford City!
Work wasn't done as promised. - Unhappy1
We arrived at a trade that we were very happy with, except for one item that they would fix before we picked up the vehicle. The heater vent on the dash on passenger side would only produce cold air. When we picked up vehicle they said it was 90 percent fixed that we just might have to close down the driver side vent to direct the air to the passenger vent. Not a problem. Silly me, instead of test driving it again we took delivery. The vent was no better at all, even with the driver vent completely closed the air was still cold.
Went above and beyond to find me a car ! - Rainmaker2012
We were looking for a new car. Test drove 3 different models and decided on a Chrysler 300. Our salesman Levi was very pleasant and knowledgable . Drew went out of his way to find our car quickly since they didn't have the color we desired on the lot . DJ was very helpful in the finance dept.. I've purchased several vehicles at Jacksons in Sullivan over the years, loaner car is a real plus when needing work done to my vehicle, and the entire staff is friendly and pleasant to deal with .
Rude and a rip off - John
So I bought a car from this dealership online. After driving 600 miles to pick it up. They upped the price by 1500 dollars. After a few mins of trying to work it out I just walked out. Driving down the road the dealership the manger called saying I took the keys to the car and I needed to come back or they were calling the cops and going to have me picked up. I would have never came on here and wrote a review but the owner of the dealership just called me and started to call me names and a lair, so I hung up on him and now he started to text me. So I have screenshots of this whole thing. The names and stuff he is saying to me is crazy. The dealership is mind blowing how they treat people. All I have to say is for being a man in the military knowing these are the people I fight for I can't wait for the day I'm out of the military and not fighting for low life people like this. Don't waste your time with this stealership. All they want is your money and to waste your time.
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Experience with service personnel Geo and Doug were very... - pozzie_ken
Experience with service personnel Geo and Doug were very friendly and customer first attitude. Both answered questions, I asked accurately and promptly. I was provided a loaner car for extended work length and contacted on work progress saving a phone call and not wasting driving miles back to the dealer.