Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
Excellent buying exerience - jimdean
Excellent buying experience. David was able to answer all questions quickly and efficiently. Jim in finance was also a pleasure to work with. I highly recommend Sam Lehman for anyone seeking to buy a vehicle.
Vero Beach's Best Auto Dealership - danfla1961
I have bought many vehicles from Velde Ford.
My recent experience reminded me why. Having just moved back to town and not established a steady income yet, I took the advice of my Salesperson Keith and their Internet Specialist Sandy - and waited a couple months until I was working and settled in.
Combined with my trade in of a 2011 Ford Fiesta that was free and clear - I was able to upgrade to a 2016 Ford Fusion, with a fair price on my trade, a low down payment, lots of rebates - and ended with a payment I was comfortable with. Larry their Finance Manager is a miracle worker.
I would never shop for a Ford anywhere else.
PURCHASE OF NEW SILVERADO - Jack Bratton
JUST BOUGHT OUR 4TH NEW VEHICLE FROM JACKSON CHEVROLET AND AS USUAL GREAT BUYING EXPERIENCE.GREAT TEAM OF PROFESSIONALS. THANK YOU FOR A GREAT JOB. JACK&JEAN BRATTON
James McCarter - Sherco
We didn't have a clue as to what we wanted we just knew we needed a vehicle.
We had a budget and we needed to stay close to it.
James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!
Best Buying Experience Ever - Whiteb14
From the simplicity and ease of their website, the dealership experience from my salesman Cory Bellot, the finance departmemt to the service departmant. Heller Ford is hands down the best dealership in Central Illinois. This is the second vehicle that I have purchased from Cory. He listened to my needs from what type, options and price for my vehicle. I never once felt pressured to change my want list. Cory was outstanding. As long as Cory is available, I will always buy from him.
Great experience - Uncle G.
David McMeen is always nice and very helpful to do what needs to be done and always tries his best. Even though he is not in service he always checks on me from time to time while I am waiting to see if I need anything.
Top notch - Boymom
After some not so great car shopping experiences at other central Illinois dealerships, we left Mike Murphy Ford feeling extremely satisfied with our experience. i would highly recommend Mike Murphy Ford and will make them our first stop for our future car buying needs.
Great service - CaptainHazard
I recently bought my first car and rick ridings was an great choice full of great people great service and great cars all around I highly recommend
Power window motor replacement - sktpesotum
Brought my truck in before work with the back driver's side window frozen in place half way down due to the power window motor giving out. I didn't have an appointment (it happened just the night before) and there was a chance that they may not get to it that day, but they would at least try to manually put the window up so I can at least have it closed (rain was coming) until they could work on it. Left the truck for the day and used the shuttle service to work (the guys they hire are fun to talk with!). Got a call from Todd Ballard mid morning...they had two cancellations and a no-show and would be able to get the truck in today! They just had to wait until the part arrived from Effingham so it may not get done until late that afternoon or perhaps the next morning, but they would take me to get a rental car if necessary. As it turned out, my truck was finished and ready to go when I arrived back at Ford after work! Awesome! I went to pay and the gal behind the counter said that the cost of my service today qualified for a rebate. She said she would submit the info for me so that I wouldn't have to do it!
This story is an example of the consistent quality of service that I have received over the years from Ford City. I have had several customer service reps handle my account and the service has been seamless from the CS reps who have left (Rick, Jeff, Kelly) to the "new" guys, Todd, Matt and Jake. Their manager, Derek Scroggins should be proud of all of them! Thanks!!!
Went above and beyond to find me a car ! - Rainmaker2012
We were looking for a new car. Test drove 3 different models and decided on a Chrysler 300. Our salesman Levi was very pleasant and knowledgable . Drew went out of his way to find our car quickly since they didn't have the color we desired on the lot . DJ was very helpful in the finance dept.. I've purchased several vehicles at Jacksons in Sullivan over the years, loaner car is a real plus when needing work done to my vehicle, and the entire staff is friendly and pleasant to deal with .
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Experience with service personnel Geo and Doug were very... - pozzie_ken
Experience with service personnel Geo and Doug were very friendly and customer first attitude. Both answered questions, I asked accurately and promptly. I was provided a loaner car for extended work length and contacted on work progress saving a phone call and not wasting driving miles back to the dealer.
Rick Roman Review - As good as it gets! - 987S
Mangold had a used car I was interested in, but I'm from the southeast instead of IL. I explained to Rick I'd need him to carefully talk me through the car's details as he was looking at it/walking around it. He far exceeded my expectations with his patient and detailed descriptions. He even texted me photographs of the areas he was describing. It's always a little unnerving to contemplate buying a car over an extreme distance like this, but a salesperson like Rick makes all the difference. I didn't end up purchasing the car just because it wasn't up to the collector condition I was looking for. I can't say enough nice things about honest Rick was to work with, though. Had the car been what I was looking for, I would've had no hesitation working with Rick. Highly recommended.
Rude and a rip off - John
So I bought a car from this dealership online. After driving 600 miles to pick it up. They upped the price by 1500 dollars. After a few mins of trying to work it out I just walked out. Driving down the road the dealership the manger called saying I took the keys to the car and I needed to come back or they were calling the cops and going to have me picked up. I would have never came on here and wrote a review but the owner of the dealership just called me and started to call me names and a lair, so I hung up on him and now he started to text me. So I have screenshots of this whole thing. The names and stuff he is saying to me is crazy. The dealership is mind blowing how they treat people. All I have to say is for being a man in the military knowing these are the people I fight for I can't wait for the day I'm out of the military and not fighting for low life people like this. Don't waste your time with this stealership. All they want is your money and to waste your time.