Second time customer - Ruth B
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Worked a deal via email with Justin Ostermeier - Mel C
Had a great experience working with Justin in buying a used Expedition. I live an 1.5 hours from the dealership and did not want to make a trip without knowing that I could get a deal close to what I wanted. I worked with Justin via email, sending pictures of my trade with descriptions. I finally made the trip after shopping at dealerships most of the day in St Louis and got to the dealership on a Sat - 1/2 before closing. Justin came through with an offer that was just as we had discussed via email.
Justin - I know we kept you (and the finance guy) late on Sat to get everything finalized - appreciate your effort and will come back to Rob Riding and yourself the next time I'm in need of a vehicle.
Highly recommend!! - arisinger3
We purchased a used car for our daughter and Jeff was amazing to work with from the beginning. She had a particular car in mind and he worked hard to find her exactly what she wanted. High recommend Jackson's....great buying experience and we will return for our next purchase!!
Rick Roman Review - As good as it gets! - 987S
Mangold had a used car I was interested in, but I'm from the southeast instead of IL. I explained to Rick I'd need him to carefully talk me through the car's details as he was looking at it/walking around it. He far exceeded my expectations with his patient and detailed descriptions. He even texted me photographs of the areas he was describing. It's always a little unnerving to contemplate buying a car over an extreme distance like this, but a salesperson like Rick makes all the difference. I didn't end up purchasing the car just because it wasn't up to the collector condition I was looking for. I can't say enough nice things about honest Rick was to work with, though. Had the car been what I was looking for, I would've had no hesitation working with Rick. Highly recommended.
Vero Beach's Best Auto Dealership - danfla1961
I have bought many vehicles from Velde Ford.
My recent experience reminded me why. Having just moved back to town and not established a steady income yet, I took the advice of my Salesperson Keith and their Internet Specialist Sandy - and waited a couple months until I was working and settled in.
Combined with my trade in of a 2011 Ford Fiesta that was free and clear - I was able to upgrade to a 2016 Ford Fusion, with a fair price on my trade, a low down payment, lots of rebates - and ended with a payment I was comfortable with. Larry their Finance Manager is a miracle worker.
I would never shop for a Ford anywhere else.
Awesome - Shay.Josh
They were all friendly and very easy to get ahold of. My salesman was very easy going and worked hard to get us what we wanted! I would recommend heller to all my friends and family.
2015 Ford Escape purchase - Cheesehead Farm Girl
I bought a 2015 Ford Escape from Rhett Isaac, he was very helpful and listened to what I wanted and showed me Escapes that had the options I wanted and explained how everything
worked. He always answers my emails and calls when I have questions. I would recommend the salesman and the dealership. This is our 2nd purchase with Rick Ridings.
Excellent and Timely! - oldppl65
Always excellent and timely service. Matt Odom is courteous and professional. I like the Works and the wash and vaccum service. I love Fords, and their service Dept.
No problem! - walleydave
We were trying to remember how many cars we have bought at Mike Murphy Ford, at last count it is7. Nathan has always been good to work with, he is willing to use text and email in the purchasing process, which makes for a quicker experience, but he still has time for face to face interaction.
We have always had good sales and service experiences at Murphy Ford.
Painfree process - just a chunk of coal
Came up from Tennessee to purchase a F150. Jackson offered a great deal over the internet, deal was made and when I showed up to pick up the new truck.....everything went smoothly and quickly.
2016 Explorer - Jesse Brock
Mark new our needs, showed us a great value, and the process was easy! We got exactly the vehicle we wanted and more. Thank you Mark and the Landmark Ford employees.
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
too busy - makogirl
Big garage, wouldn't take you in emergency. Fancy welcome treatment but ..for the rest.. I'Ll pass.. Too big, no personal contact it looks like a big money machine.. They let me go with a huge noise ony differential.. Not happy
Rude and a rip off - John
So I bought a car from this dealership online. After driving 600 miles to pick it up. They upped the price by 1500 dollars. After a few mins of trying to work it out I just walked out. Driving down the road the dealership the manger called saying I took the keys to the car and I needed to come back or they were calling the cops and going to have me picked up. I would have never came on here and wrote a review but the owner of the dealership just called me and started to call me names and a lair, so I hung up on him and now he started to text me. So I have screenshots of this whole thing. The names and stuff he is saying to me is crazy. The dealership is mind blowing how they treat people. All I have to say is for being a man in the military knowing these are the people I fight for I can't wait for the day I'm out of the military and not fighting for low life people like this. Don't waste your time with this stealership. All they want is your money and to waste your time.
June 17, 2013 I went to Bob Dennison already approved... - ureatha
June 17, 2013
I went to Bob Dennison already approved for a 2007 Nissan Murano SL. After arriving at the dealership I test drove the vehicle. I immediately noticed a loud noise. Upon return to the dealership it was pulled into service to determine what the noise was. I was told it had something to do with a panel pushing up against the brakes. The dealership fixed the problem, although I had to pay for the repair. Having agreed to this repair at my cost I completed the paperwork and drove off the lot. After driving less than ¼ mile to a friend’s house and showing the vehicle we discovered that the rear hatch wouldn’t lock. I immediately took the car back to Bob Dennison. It was at this time I was told that the car had not received a full inspection before placing it on the sale lot. This greatly disturbed me and now made sense why the original sound with the brakes weren’t discovered. Once they inspected the hatch it was discovered that the latch was broken they wanted to have me pay for this repair as well. At this point just to drive off the lot with simple fixes discovered they refused to repair anything, if I wanted the vehicle I’d have to pay for everything myself. At this point the car can’t be driven off the lot because of the broken hatch latch that they refused to fix.
I am very disappointed in a dealership that would place a car on the lot for sale, complete the entire sale process with financing only to discover they had not been honest about having the car inspected. Not only that they wanted me to pay for all problems associated with them not completing a thorough inspection initially.
BUYER BEWARE! If you want a dealership that is going to charge you for repairs that should have been discovered upon inspection Bob Dennison is your dealership. I was fortunate enough that I was allowed to back out of the deal! Someone else may not be as lucky!
Once my deal fell through I went to another dealership I had visited earlier in the day and purchased a Lexus RX400, with an all-around better deal. I was able to get a lower interest rate on my financing, shorter term, and an additional $3,185 on my trade-in vehicle, plus lifetime Powertrain on all their vehicles (free), did I mention GAP insurance was included and my note was only $10 more than the Bob Dennison transaction!!!
I would never purchase a vehicle from these dishonest crooks who try to pass on their neglectful mishaps to unsuspecting customers and have absolutely no problems doing so.
If you do decide to roll the dice with Bob Dennison Ford – Bloomington I’d suggest taking it to be fully inspected to ensure there’s nothing wrong with the vehicle that’s not outlined in the CarFax. They are not worth the time, headache they put customers through. BUYER BEWARE!!!
Experience with service personnel Geo and Doug were very... - pozzie_ken
Experience with service personnel Geo and Doug were very friendly and customer first attitude. Both answered questions, I asked accurately and promptly. I was provided a loaner car for extended work length and contacted on work progress saving a phone call and not wasting driving miles back to the dealer.