Excellent Experience - J & L Lynn
My husband and I had an excellent experience at Bob Moore. John Winfield and Hal Smith are outstanding professionals and both have a wonderful sense of humor. I'm very please with our service and will recommend Bob Moore to others.
Resolved my mistake - unhappy pacifica owner
I made a mistake when I purchased a car without a feature I wanted. They were kind enough to help me find the right car. Thanks
Intimidating xxx wipes. Rude. No customer service at all - Unsatisfied
Bully tactics. Kept waiting for three hours. Six trips due to incomplete paperwork. Totally unorganized. I won't waste my time here again. Incompetent boobs.
MR. ABLE - terrry
MR. ABLE IS THE BEST OF THE BEST . TO HELP YOU WITH THE SERVICE OF YOUR TRUCK OR CAR. I GOT MY TRUCK AT CHRIS NIKEL SOME TIME A GO. MR. ABLE HAS HELPED THIS VETRAN KEEP THE MAIT. UP ON MY TRUCK. HE GOES WAY OUT YO HELP YOU. WHEN OTHERS DID NOT UNDERSTAND ME . HE HELPED CLEAR UP THINGS FOR ME. YES WHEN I NEED TO BUY ANOTHER I WILL GET IT THERE.THANKS MR. ABLE YOU THE MAN TO GO TO AT THE DODGE PLACE AT BROKEN ARROW. THIS VET . WILL RETURN.
Great oil change experience - Rebeccar.reynolds
Great service! Frank was so friendly and so helpful! I only waited 30 minutes or so for a full oil change and multi point inspection!
River Autoplex evaluation - email@example.com
I was going into buy a 2500 truck and looked all over Missouri (my home state) and really didn't like what anyone had to say. Looking at the internet in several states I found the truck I was looking for at price I could afford at Riverside Autoplex in Muskogee Oklahoma. While it was a 4 hour drive I was able to save several thousand dollars from anything that I found in Missouri. Overall experience with Riverside Autoplex was good and Faith was a nice friendly voice from the beginning that started me thinking positive thoughts of the dealership. Rick was the main person that I dealt with and he worked hard to get me the truck that I wanted at the price I wanted and actually got me more truck than I thought I could afford. The truck is beautiful and has a lot of options that I would not have ordinarily went in for but, what's not to like. Being someone with pretty good credit I was able to get the truck at a price that was less than tucks I looked at that were used. Reece was our sales person and worked with us through the test drive, paper work and finale credit check. Mario had everything ready in the finance department and we were out the door in about in 3.5 hours with my new truck headed home to Missouri.
One unusual circumstance with my deal was my trade in. It wasn't running properly and I didn't want to drive it the four hour drive to Muskogee so, the dealership was kind enough to sell me my new truck with the trade in value on the paper work and I was able to use my new truck to tow it back down couple of days later.
A few words of criticism however, things were missing off the truck and had to be ordered to get those things. Thankfully Rick got them shipped to a dealership in Missouri so I wouldn't have the drive back. Secondly, the detail crew sent me out on a four hour drive home with the tires low on air and lastly, I've never bought a new truck or car where the dealership didn't start you off with a full tank of gas, these guys gave me about ¼ tank. No deal breakers however and I would happily buy another truck from them if the circumstance were right.
God Bless and keep up the good work Riverside Autoplex of Muskogee. :)
2003 chevy silverado - Greg 03 chevy
Found this truck on line. Called and spoke with Shonte about the truck and if was still available. It was, so explained my situation that I was out of state and needed to have all the details on this truck because I would be buying basically sight unseen so I needed them to be completely honest about it. Well, after speaking with a few different people there I is was told it had been through their shop and was ready to go. They delivered it and I signed the paper work under good faith that it was what I was told. Not even close. The truck needed the front end rebuilt and had a major oil leak. When I informed them about this I was told that Kyle Edwards said he bought it it's his problem now. Do not buy a vehicle from this man, he does not stand behind what he sells and doesn't care that my wife would be driving this truck. Shonte and Jason are good people but Kyle is a crook. Take my word for it, look else where.
Bad treatment - Purcell7766
We were not showed the inventory of cars. They tried to sell us one particular vehicle. As our salesman was talking to us, another salesman was trying to sell the same vehicle to another customer.He priced the vehicle for around $6,000 over the blue book value of the car. Then he used our trade in vehicle and a voucher that we got in the mail and said he was bringing the car down in price to meet the Blue Book value that I told him I looked up.. during the visit we were switched from 1 salesman to another. My husband noticed some things broke on the car everybody was being shown he said it looked like that car probably was in a wreck before. The mailer we received in our mail showed we had won something, which was just a scam to get us to come in. We left with a $5 Walmart gift card and no vehicle from them. I will not go back and I will try to inform all my family and friends so they don't go there either.