On 9/30/2012 5:54:07 PM Dave is dissappointed wrote:
I found a 2009 Porsche Turbo on the internet that they advertised for sale. Jose Araujo was the sales person that I corresponded with. I live in Dallas and was trying to get comfortable about the dealer before traveling to Miami to purchase the car. The first red flag was my arduous attempt to get a written sales order prior to traveling. I didn't want any add ons to the price once I got there. Three days later, I received via Email the sales order with a $1,500 pre-delivery fee and the sales order had the mileage some 11,000 miles higher than advertised. After mentioning this, it was changed to the lower mileage. I gave them the benefit of the doubt. All of my questions/concerns about the condition of the car were supposedly answered and verified by Jose Araujo. It was showroom new! What a nightmare once I arrived at the dealer! I waited an hour to see the car once I got there. When I inquired, it was being "detailed" and "fueled up". Finally Jose pulls the car out for me to view and I overhear someone complaining to another employee that it has no gas. Anyway, I walk out to look at it and immediately see a 3" dent/scrape on the lower passenger side of the car. I open the door and it wasn't even vacuumed...it was dirty everywhere. One of the new tires they installed on the front had a big cut on the sidewall. The instrument panel had an error message that they told me indicated the gas tank was empty. Clearly, they are either inept or dishonest. When leaving the dealership for the airport, Italo Figueros the General Manager, asked if I was buying the car. I explained to him the circus of events and bad information I received about this car and indicated I had a trust issue with the dealership. I said "no" and explained I came all the way from Dallas and the car isn't even vacuumed. He said the car just got back from being repaired for damage caused by someone keying the car. He asked me if Jose told me this. Nothing was mentioned by Jose!!! He and Jose did offer to fix these issues but I had no faith in their integrity. They wasted my time and money traveling to their dealership. Don't waste your time with this dealership.