749 Alabama Lexus/1000 Service Centers

Joe Gilliland saved me a ton of $ by pointing out that my... - ldmer

Joe Gilliland saved me a ton of $ by pointing out that my non working window was covered under warranty when I thto it was not covered. My wife took the car in & had a very pleasant experience. They even washed her car when they finished. In my book Joe deserves a raise! L.D. Meredith

While in Gulf Shores my engine light came on, and I had - Rich47

While in Gulf Shores my engine light came on, and I had my car towed to the nearest dealer which was Eastern Shore Hyundai in Daphne, Alabama. It was close to closing time when we got there, but Sam Oldham, the service manager, went out of his way to help me get my issue, taken care of. He ran a diagnosis and discovered the problem, giving me a couple of options. They could order the parts and probably have it ready before I left Alabama or he considered it very safe to drive with no damage to the car and have it fixed whenever got back home in Nashville. Based on his recommendation that I would not harm the vehicle in driving it, I selected to wait until I got back home. Sam Oldham and his staff was very professional and accommodating and it was greatly appreciated. Thank you, Sam for helping me take care of my Tucson issue and getting me back on the road again. Richard

RJ in Service goes above and beyond to make sure we are - Gulf Coast Pickleball

RJ in Service goes above and beyond to make sure we are completely satisfied on every scheduled visit ☆☆☆☆☆

Service of my F250 super duty. - Andrewl813

I have been to Ed Sherling a few times and the guys in the service department went above and beyond to accommodate me. They have worked with me on the price of the service, they have done an oil change without an appointment. I was on my way to fish a tournament and got a nail in my tire, and the service rep went in the back and plugged my tire so I could get on the road. I have had multiple problems with a big named service company and they have tried to ruin my truck. I will not go back to anyone else except Ed Sherling. Also, the guys who work in the parts department are awesome too. They have gone above and beyond to find the right parts when I have needed them. They are also going to order my lift, tires and wheels for my truck. I recommend you get to know the employees at Ed Sherling Ford and let them get to know you. Ms. Sherling called me tonight and asked me about my experience at her dealership. I told her that I will not be taking my truck to anyone else while I am in Enterprise. She asked me to tell her if I ever have anything negative to say, I told her that I would. I believe if you want good service, you need to get out and introduce yourself and deal with people face to face. Just for calling me, Ms. Sherling will have my business and you should give them a fair shot at earning yours.

I'm here from Florida visiting my daughter, who recently... - Vickie Wolfe

I'm here from Florida visiting my daughter, who recently moved to Birmingham Alabama. I depend on my Chevy Navigation system completely. We were heading for the Riverchase Mall when my digital screen went BLACK..No radio..No view on my screen for the navigation system but I could hear the directions. My grandson googled the nearest Chevy dealer with his phone..Edwards. We were 1 mile away..God is good! I met Scott in the Service Dept. He was very busy but took the time to resolve my issue & send me off to the mall. THANK YOU SCOTT for going above & beyond to take the time out of your busy day to help a loyal Chevy owner..You are sir.... " the BOMB!!" I won't forget how nice you treated us. Now I can enjoy the rest of my vacation & head back to Florida using/seeing my Navigational system. God Bless you & your crew in the Service Dept at Edwards Chevy 280... Sincerely, Vickie Wolfe

Ellen Coleman (sales Consultant) She is a great - Leathanorman01

Ellen Coleman (sales Consultant) She is a great employee she was very pleasant to me and you guys are lucky to have her on your team! Make sure she gets a RAISE!!!!!!

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama