748 Alabama Lexus/1000 Service Centers

I have made multiple attempts to contact the service - precis1

I have made multiple attempts to contact the service manager at his request. I told the operator who I was and left a message. No response, only voicemail. The true indication of this company's integrity is how they treat you after your purchase. A vehicle is probably the largest purchase one will make next to a home. As I stated in a previous post, "Audi presents themselves as a high-end luxury class dealership; their service department should, too!"

I bought my vehicle from here and experienced no issues. - Screen name

I bought my vehicle from here and experienced no issues. But it seems like every time I bring in my car to have something fixed it’s there for awhile. They are always behind and do not give out proper repair time estimates.

Beware! - Flesley4

Beware! They will make repairs, you clearly stated you did not want done and the service advisor stated on phone did not need to be done. I was charged for these then told by the service advisor, that’s not what he understood. All work done was unsatisfactory. The engine light was back on after leaving dealership. If you’re a woman without auto service knowledge, I would not trust Barkley. I will not return in fear of being taken advantage of again.

Couldn’t ask for a better service department everything - j_baugh73

Couldn’t ask for a better service department everything was great and my wife’s car was back to her fast

This was a first time experience because I am a new... - Susanne

This was a first time experience because I am a new resident to the area. However, my service advisor, Russell Castille, was very helpful, knowledgeable and courteous. I am grateful.

Very Friendly, Accurate,Great at Explaining the - agparnell@gmail.com

Very Friendly, Accurate,Great at Explaining the Situation,All Staff Very Friendly.Perfirmed my Service in an Accurate time n I was on my Way. Thanku for ur Seevice!!!!