758 Alabama Tesla/1000 Service Centers

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.

Have had no issues getting service done at a reasonable - tdsheff80

Have had no issues getting service done at a reasonable time. Glad they are open on Saturday because I work everyday.

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

I am so impressed with the amazing service department at - karengraffeo

I am so impressed with the amazing service department at Greenway Kia. I want to especially recognize Amanda at the window and Stephen in the service area. They offered excellent communication to all of us in the waiting area-- they added joy and treated us like we were the only people in they world!!

Great service at their oil change facility. - LB

Great service at their oil change facility. Excellent customer service, Ernest and his crew were very proficient in their workmanship. Pleasant friendly and very knowledgeable. Gave detailed report on all work preformed will not hesitate to return for future service.

This is our third Hyundai purchased we have been very - Abrazeau50

This is our third Hyundai purchased we have been very happy with the dealership with our purchase and service. Our grandson has our first Hyundai and we have the other two

The entire dealership puts customers first. - KeithJ

The entire dealership puts customers first. Kris runs a very capable service shop, thank you.

Dishonest service department. - revengar

Dishonest service department. Car set for 2 weeks before it was even looked at after I was told it was being worked on. Was told it was in a bay being worked on when it was really still sitting whre the tow truck dropped it off. Only worked on it AFTER I caught them lying about it . They did do a great job about getting the work done AFTER they were caught lying. Unfortunate change from where it was. Sales is a sell it to the customer then forget about them experience. Can not in good conscience recommend this dealership to anyone. Can not even consider another FORD going forward due to this dealership. They have much work to do.

Best people and best service. - bvarzavand

Best people and best service. They where knowledgeable about my car and what I need to do

Thank you Sasha from the service department. - johnbevcal

Thank you Sasha from the service department. Without your assistance my warranty would have been null and void. She went out of her way to make things right. Give her a raise!

We were very satisfied with the service we received at - kimelliott4159

We were very satisfied with the service we received at the Greenway Honda of Florence, AL store. We got the oil changed and bought a new battery. Changed the engine filter. Received the free carwash. Great job.

I really enjoyed my service provider Layla Crump. - Tshara1989

I really enjoyed my service provider Layla Crump. She was a great help helping me to purchase some tires a few weeks ago and also helping me with my oil change today. Highly recommend her for your service needs ❤️❤️❤️

My initial experience with this dealership was horrible. - kara.coplin

My initial experience with this dealership was horrible. Shannon and Thomas are service writers at this location and their customer service and professionalism are far below sub-par. After three months of calling, stopping by, sending emails etc and neither of them returning my call regarding replacing the parking brake cable (which they had the part for) on my vehicle. If my last interaction with this dealership was with either of them, I would not go back and would file a complaint with Ford. Having said that I attempted one more time to get the needed repairs done. When I walked in the service department Kayla met me with a smile and instantly got me in front of the service manager to resolve this issue. I met with Scott (the service manager) and after explaining how his staff behaved towards me insured that the needed repairs would be done two days later and we scheduled an appointment. The driver Ron was very pleasant as well. Kayla made the drop off and pick up process a breeze. Each time I was there she met me with a smile, handshake and paperwork. She maintained excellent communication during the entire process. I would like to give Sons a five-star rating because of my final interaction with them. However, it did still take three months and a lot of headache and annoyance to get a three-hour repair done. In the end Kayla and Scott went above and beyond to improve my experience. I would recommend this service department but I would not recommend dealing with Thomas or Shannon. Not sure how they still have a job there.

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.