460 Alabama Used Car Service Centers

I recommend this dealership because they have a friendly - tim55925

I recommend this dealership because they have a friendly staff and their service department always gets me in when I need an oil change. I will keep doing business here for sure.

I recently had extensive repairs on my 2021 F150, during - Shawn Newton

I recently had extensive repairs on my 2021 F150, during which it was discovered that my motor had been severely mistreated by it's previous owner. The service department did a magnificent job of working with my warranty company, keeping me informed, and providing professional and expeditious work. I highly recommend their services, and intend to utilize the services of this dealership both for auto service and vehicle purchases in the future. Thanks again!

I had my Prius V serviced today and everyone was so nice... - LPHELMS

I had my Prius V serviced today and everyone was so nice and attentive! I have 100% confidence in the Dothan service department and highly recommend this great team to take care of your Toyota vehicle.My service advisor was Danny Morris. I am very satisfied with the service on my Prius V.

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

I had the best customer service through the whole - chel2320

I had the best customer service through the whole experience at Hallmark Nissan. I went in for car service/repair. A lovely young lady, Hannah was very polite, patient and kind. The other staff, I am sorry I can’t remember his name but he drove me to get my rental was very kind and friendly as well. Dawn at the rental center was truly amazing as well. Best customer service ever.

Scott Anderson took care of me. - tiff94

Scott Anderson took care of me. Real good guy to assist me with my 2022 jeep compass

Everything I ask them I need, they take care of it They - orydebra

Everything I ask them I need, they take care of it They take of me

I had an excellent experience! - haylee.links21700

I had an excellent experience! Ended up waiting for my recall to be taken care of and everyone was very kind and helpful

Jon was a great help when i brought my car in to have it - Dancepaige995

Jon was a great help when i brought my car in to have it serviced! Will be going to him every time!

We have been customers of this dealership for many years. - lvinson

We have been customers of this dealership for many years. Trusted and very reliable company

Great customer service. - RICKHAMMOND33158

Great customer service. I was kept well informed during the repair process. The repairs were completed in a timely manner.

I am so grateful that Mitchell Nissan and all the people - dwnstream1

I am so grateful that Mitchell Nissan and all the people involved there are in my life! I'm not young. I have bought a lot of cars in my life. Mitchell Nissan and their team have always surpassed my expectations. Joy Gibson always picks up my car from my work and takes it in and the service department does their magic and keeps it running great and also cleans it up. It is totally amazing. I really appreciate the fact that they communicate with me during the service to ensure that everything is done that I expected and they let me know what service is upcoming so I can stay on top of it. And then they send me a notice when it's time. In the busy world we live, this is a great relationship! Thanks so much to Joy, the entire service department and to Ross for always being so great to work with!

Great people in sales and service. - allen.fonde

Great people in sales and service. Always willing to help with any questions,situations or service related issues we have

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

Wanted to thank you to David Culp for all it does goes - Scarter

Wanted to thank you to David Culp for all it does goes all the way to make customers happy. Thanks again for all your service and all staff that made this happen today

The service department here is top notch, Craig and - Jared

The service department here is top notch, Craig and Skylar are great to deal with. Skylar is always on point and very helpful. I highly recommend Harbin Ford service Department *****

Was in a pinch, going out of town and Cynthia my service - Drtoddfdc

Was in a pinch, going out of town and Cynthia my service adviser helped take care of the problem quickly and hassle free.

Have had no issues getting service done at a reasonable - tdsheff80

Have had no issues getting service done at a reasonable time. Glad they are open on Saturday because I work everyday.

They are fast nd do a great job love it been to other - Mrs.Thompson

They are fast nd do a great job love it been to other places but this was great the 2 techs that help me out where brothers and did a fantastic service on my car definitely going back for my car needs !!!

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

I took my Ford F150 truck in for service due to - mbradf

I took my Ford F150 truck in for service due to transmission problems. Initially, I thought the repair quote was high, so left later determined that there was a miscommunication and the dealership made it right which I’m very thankful for. The service manager was fantastic and help me through the process.

While in Gulf Shores my engine light came on, and I had - Rich47

While in Gulf Shores my engine light came on, and I had my car towed to the nearest dealer which was Eastern Shore Hyundai in Daphne, Alabama. It was close to closing time when we got there, but Sam Oldham, the service manager, went out of his way to help me get my issue, taken care of. He ran a diagnosis and discovered the problem, giving me a couple of options. They could order the parts and probably have it ready before I left Alabama or he considered it very safe to drive with no damage to the car and have it fixed whenever got back home in Nashville. Based on his recommendation that I would not harm the vehicle in driving it, I selected to wait until I got back home. Sam Oldham and his staff was very professional and accommodating and it was greatly appreciated. Thank you, Sam for helping me take care of my Tucson issue and getting me back on the road again. Richard

My initial experience with this dealership was horrible. - kara.coplin

My initial experience with this dealership was horrible. Shannon and Thomas are service writers at this location and their customer service and professionalism are far below sub-par. After three months of calling, stopping by, sending emails etc and neither of them returning my call regarding replacing the parking brake cable (which they had the part for) on my vehicle. If my last interaction with this dealership was with either of them, I would not go back and would file a complaint with Ford. Having said that I attempted one more time to get the needed repairs done. When I walked in the service department Kayla met me with a smile and instantly got me in front of the service manager to resolve this issue. I met with Scott (the service manager) and after explaining how his staff behaved towards me insured that the needed repairs would be done two days later and we scheduled an appointment. The driver Ron was very pleasant as well. Kayla made the drop off and pick up process a breeze. Each time I was there she met me with a smile, handshake and paperwork. She maintained excellent communication during the entire process. I would like to give Sons a five-star rating because of my final interaction with them. However, it did still take three months and a lot of headache and annoyance to get a three-hour repair done. In the end Kayla and Scott went above and beyond to improve my experience. I would recommend this service department but I would not recommend dealing with Thomas or Shannon. Not sure how they still have a job there.