University Kia - Service Center

I was greeted within five minutes and with a smile. The representative was helpful and friendly. The representative was helpful and friendly. More

Friday August 25,2023 I had my 2022 telluride in for oil change, tire rotation…. When I picked up my vehicle, once again, after being charged with tire rotation, ( The same, happened March 2021, another tel change, tire rotation…. When I picked up my vehicle, once again, after being charged with tire rotation, ( The same, happened March 2021, another telluride I own) my tires were not rotated. I immediately went into show room, oh no you will not see the manager, but few under him…. Yes they , did the I’m so sorry, and we trust you are telling the truth ( marked and video, of me doing so before dropping off Thursday august 24th- so yes I’m telling the truth! They took care of the bill, and apologized, BUT that’s not the true answer… did they change my oil filter, how do you trust one, once this happened twice! Who else did they do this to?? Once trust is broken, it’s hard to get it back. Now do I get treated right, my next trip into service department? More

I received excellent service from Catherine and the Service Department staff today August 21, 2023 Service Department staff today August 21, 2023 More

Service was excellent, courteous and prompt. I would gladly recommend anyone to use your service department. I would gladly recommend anyone to use your service department. More

Great attitude awesome customer service. First time going, would recommend. they have a nice waiting room and complementary shuttle just in case you have to go somewhere. Now that’s what I c First time going, would recommend. they have a nice waiting room and complementary shuttle just in case you have to go somewhere. Now that’s what I call. Awesome customer service. More

Evan took care of my recall issue and gave me a complimentary car wash for being flexible about pickup time. Two thumbs up for Evan! complimentary car wash for being flexible about pickup time. Two thumbs up for Evan! More

Great service personnel and dealership. On time with appointments and accomodating. Very good time.me! On time with appointments and accomodating. Very good time.me! More

Do not ask to get your tires rotated they charge you and do not do it ,other than that it was good . do not do it ,other than that it was good . More

Do not. ..I repeat do not do business with this dealer. Shady is the name of the game. Let me quote what Heath said about my maintenance package when I questi ..I repeat do not do business with this dealer. Shady is the name of the game. Let me quote what Heath said about my maintenance package when I questioned an aspect of the "service:..."I don't care what the sales or business side of University Kia told you, this is the service department." So they are happy to sell you a 60K Telluride on one side and happy to screw you over on it on the service side even after paying up front maintenance. Never again with this dealer. If that doesn't just roll together the whole problem with the US dealer-driven car sales fiasco, I don't know what does. More

Heath Blasingame was very helpful and very knowledgeable about my vehicle. He also made me aware of how long it would possibly take to service my vehicle. about my vehicle. He also made me aware of how long it would possibly take to service my vehicle. More