On 2/1/2013 2:44:07 PM taigaven1 wrote:
Bobby Chance has been my servuce advisor for the majority of the work I've had done at Kendall, and I am so impressed with his thoroughness and ability to make sure the job is done correctly.
This past week I wasn't sure my block heater was working properly and he made sure that the repairs that had been done were as they should be so I'd have no worries at 40 below.
i really appreciate his willingness to go the extra mile for the customer--and his pleasantness.
On 1/31/2013 7:07:03 PM FrozenPeach40 wrote:
My driver's side windshield wiper stopped working, so I brought in my car to the service department. I was greeted by Mr. Bobby Chance and he said they would take care of it right away. I waited for just a few minutes in the lounge and Mr. Chance came in and told me it was all done. He led me back to my car and I was on my way. Fast and friendly service! It is comforting to know, as an Army wife, that while my husband is away (like he is now for a 6 week training), I can take my car in to Kendall and it will be taken care of. That's one less worry for me. Thank you so much!