835 Arizona CODA Service Centers

Service Mgr David Naughton - azmomdy

We bought a truck and needed road service. I called David while waiting for AAA and explained what was happening. He of course said bring it over but also suggested it might still be under manufactuer's warrenty. While I was on my way he took the intiative to call in and confirm the truck was under warranty. He had set up an appointment for me at the dealership and had the service contact prepped to expect me. He took care of the towing arraingements and sent me on my way. They could have had my repair business but did what was best for me instead. Well done.

Setup service app for 21 Yukon Denali notice to service - Jim

Setup service app for 21 Yukon Denali notice to service suspension soon warning. This started right after my oil change they did. Service was scheduled 5 days in advance online and I said I would wait for it. When I arrived 7:15am service rep told me it would have to be at dealership all weekend until Monday. I said it is one warning code and they could pull the code. He said we get 170 cars a day and I had to leave it. I said I could not. He offered no solution no loaner nothing. I left and they went into the system and listed it as if I CANCELED THE APP WHEN IN FACT THEY COULD NOT MEET THEIR OBLIGATIONS

Thank you for following through my request to put the... - sallypete10

Thank you for following through my request to put the truck on “lay away” status while you get the truck on site, and while I discuss with it with my family for final decision. The sale person was wonderful helping us throughout the process and the actual transaction was simple and helpful. Thank you. Happy New Year!

I took my RV to WorldWide RV (WWRV) in June 2022 for - JenniferHoffman

I took my RV to WorldWide RV (WWRV) in June 2022 for several repairs. The main repair was to replace the bedroom slide out exterior floor base. WWRV stated they replaced it and billed my warranty company for the replacement, however, they lied regarding the materials used, the work was done with poor craftsmanship and the technician caused damage to the facia boards and the slide out's electrical cables. The technician also left debris all over the RV, used the toilets and left grease smeared on the floor. We presented this information to the Service Manager who confirmed the work was done poorly and that WWRV did not use the materials my warranty company was billed for. He agreed to have the work re-done. The RV was at WWRV for almost 2 months. In that time, they also replaced the rear AC. We were under the impression the slide was replaced properly until May 2023 when the slide would not open. We took the RV to another repair shop who have confirmed that WWRV ruined the slide. The internal flooring is buckling due to the exterior floor base being replaced incorrectly. The exterior portion of the floor base is rippled and the new repair shop states it needs to be completely replaced. The warranty company will not pay for the same repair to be done twice. The rear AC was replaced with the wrong AC and now does not have a heat strip. We now have a broken slide and incorrect AC due to WWRV and are unable to have either replaced because the warranty company will not cover the costs again. WWRV has behaved unethically and possibly criminally by falsifying billing to my warranty company and creating thousands of dollars of damage to my RV. I have filed a complaint with the BBB