838 Arizona SRT Service Centers

Stevie and repair of my Ferrari FF - Garyh41

My 2012 Ferrari FF had been intermittently displaying a “Restricted Engine Performance” message on the left TFT screen. This problem proved difficult to diagnose, taking two weeks of research and testing involving the shop’s Master Mechanics and Technicians as well as Ferrari USA and Italy. After replacing a fuel pump and bad wiring the problem was corrected and the car runs normal again. Russell Bastian, my Service Advisor, was exceptionally courteous and helpful in keeping me up to date on their progress and responsive to my concerns of the storage of my vehicle in the sun. Gary Hopkins

I have been "window shopping" at Scottsdale... - Jose999

I have been "window shopping" at Scottsdale Sport for a couple of months. They know I'm not buying for another couple of months but Josh has always been super friendly. I did have my car detailed. They did an awesome job.

After replacing a brake line - installed floor board... - cudpick

After replacing a brake line - installed floor board upside down which caused the gas pedal to stick after acceleration.

I've always been happy with the service that Smart of... - nwilliams50

I've always been happy with the service that Smart of Chandler provides. I have always had a good experience when having my Smart Car worked on. If needed, a loaner car is provided. Kimberly Pinto is wonderful to work with. She does what she says and that is not always the case when dealing with other auto maker service departments. Kimberly is always pleasant and it is a pleasure to have her handle anything my car need to have done.

After repairs at another mechanic, found further repairs - Jeffd

After repairs at another mechanic, found further repairs were beyond their capability. Took it to this dealer to find more detailed analysis. They simply took the code history and wrote an estimate based on repairs already done. Old codes. They would not update based on repairs already done and stated it needed same repairs done that were already repaired. When we came to get car they stated that our lug nut tool was broke and they couldn’t tighten to factory spec. They claimed it was stripped when they got it which is impossible because they had to use it to take the wheels off. We paid and drove out of parking lot to find tires falling off car. We pulled over immediately, across the street to find the wheels completely loose and 2 lug nuts missing. The wheels could be wiggled by hand they were so loose. We could not tighten the lugs because they broke/stripped our lug tool. After several called to them we got no resolution or admission of fault. The GM actually hung up on us. They caused a dangerous situation that endangered our lives with no concern. They should be shut down as I have spoken to many folks here with similar bad experiences there. A complete scam business.

Horrible service! Paid to do a job they really didn't... - grey1530

Horrible service! Paid to do a job they really didn't do ! Called to complain management wasn't helpful no refund or ever a offer to come back and have the problem fixed! Filed a complaint with the BBB want to let the public know to stay far away from here they are a complete waste of money!!