425 Arkansas Honda/1000 Service Centers

The most pleasant time spent at any Dealership. - enyawsmas1

Best service experience of any I have had. I have purchased many new and used vehicles in the last fifty years and this was the only one that I actually enjoyed the entire process. I credit Ike for helping me through the whole process. A big thanks to the whole sales and service staff.

Everyone has been very nice & accommodating. - kimgleghorn

Everyone has been very nice & accommodating. My only issue has been that while servicing my vehicle the tech removed the screws holding the cabin air filter in.. then sent someone to ask if I wanted them to replace the filter for an additional $100.. I told them no. Later purchased my own filter for $20 & replaced it myself in less than 5 minutes. Somehow I can’t understand why they would have charged me an additional $100 for that.

Service is great, they pick up my truck; but prices have - pblazer

Service is great, they pick up my truck; but prices have doubled in last year 😞

I always get excellent service and help. - MommaCat

I always get excellent service and help. Their work and helpfulness are prompt and good.

Scheduled a service appointment for my 2020 Acadia. - tcarson415

Scheduled a service appointment for my 2020 Acadia. Arrived a several minutes early and they started right away. After a short and reasonable wait, that came to get me in the waiting room. Went over what they had done. I paid and was on my way.

Superior Chev service dept was on time, friendly, and - ginny.stevener

Superior Chev service dept was on time, friendly, and thorough.Adam Pelkey advised me of upcoming service needs for my vehicle and the timing I would need those.

SUPERIOR is a good one-word description of this Service - Jerry

SUPERIOR is a good one-word description of this Service Dept. I dealt with Shelby to order the parts plus schedule the work on the cars, and Alex during the repair procedures. Please keep in mind, I have been disappointed all too often. I manage a fleet of vehicles about 40 miles away from Siloam Springs. We have two Ford dealers located much closer, but they lack the simple technique of "taking care of the customer". I was impressed with the way that this Service Dept works in conjunction with the Parts Dept. 1) I told them my problem, 2) they took the info on the car, 3) ordered the part, 4) scheduled me to bring it in, and 5) completed repairs above my expectations. Wow, what a concept! Attention: "All Other" Ford Dealers--- This is how you do business! The folks in Siloam Springs should not take this place for granted... they are a local treasure! Thanks and keep up the great work!

One of the finest Service departments - MattS

I had a problem with my key fob, which no longer seemed to be working right. The service department team were very all very pleasant to deal with and very accommodating to my schedule. I called late in the day to schedule an appointment, and was given the first slot of the next day! I couldn’t be more pleased. Having worked in the auto industry for several years in the past, I know a service department can make or break an entire dealership. These guys are top notch, and I highly recommend Superior Mazda! They do grea5 work and treat you right. . Incidentally, my 2008 Mazda CX-9, which I have had, and enjoyed for a number of years, has been one of the most trouble-free vehicles I’ve ever owned. I’ve kept it this long because it is such a great car, When I do repalace itt, guess what brand I’ll be buying, and where I’ll go? You guessed right!

I am very happy with the service done to my 05 altima. - Farrellbrett9

I am very happy with the service done to my 05 altima. The service agents were a pleasure to work with. The car runs so much better! I couldn't be happier with the work preformed by Superior Nissan.

This dealership name is now Karl Malone Ford Lincoln. I... - MGGARRETT56

This dealership name is now Karl Malone Ford Lincoln. I was there to have my oil changed and tires rotated on my 2019 Ford Expedition with an appointment time of 1:00 pm. After two and one half hours the service advisor told me that they realized there was an update due on the computer system and they had moved my vehicle to a bay with computer access and had forgotten it was there. After another 45 minutes he came back and said they were finished. I really was not upset about the wait, but when I went to get in my vehicle I realized someone had been in the driver's seat with oil on their clothing, which ended up on my white leather seats-actual ford color is "med ceramic". I went back in and told them and they did come out and try to use a spot cleaner on it-but to no avail. I now have a permanent discoloration on my seat! If the employee would have just taken the proper precautions this would not have happened! I do believe that the service rep, Lewis Simpson, is doing a good job, but he needs to talk to his employees about how they handle getting in and out of the customer's vehicles, to keep this from happening.

I haven't, as yet, purchased a vehicle from this... - wesley_b

I haven't, as yet, purchased a vehicle from this dealership, so I can't say anything one way or the other regarding their sales, but I have taken a '91 Civic I used to own to them for minor repairs a few times. Each time I waited while they did the work. The staff were friendly without being pushy or intrusive, and, more importantly, they did good work and finished very quickly without charging an arm and a leg. I can't say whether their work on makes other than Hondas is as good, but they did quality work at a reasonable price. If you own a Honda and need work done on it, I'd recommend them as soon as any mechanic. Wesley B.