94 California GMC Dealers

Huge thanks to Nathan and Niko at Penske for getting me - dominique

Huge thanks to Nathan and Niko at Penske for getting me into a brand new car in under two hours! Nathan was professional, knowledgeable, and made the process incredibly smooth from start to finish. Niko stepped in to finalize everything efficiently, and I felt fully supported throughout the entire experience. They respected my time, answered every question, and went above and beyond to make sure I left with exactly what I needed. If you're looking for a team that makes car buying fast, easy, and genuinely enjoyable, Nathan and Niko at Penske are the ones to see. Highly recommend!

The service department has always been outstanding. - davidaltstadt

The service department has always been outstanding. Ken our service writer is outstanding. That includes all of the staff in the dealership. We have going there for a very long time and they always make us feel at home and welcome.

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

Bien recomendado el vendedor fue muy profesional y atento - Israel

Bien recomendado el vendedor fue muy profesional y atento nos mostró el carro que le pudimos y fue paciente

the service advisor Stephanie Villegas is dishonest, - doraballadares.db

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success.

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

I had a great experience. - brandyadams727

I had a great experience. Everyone was friendly and very helpful. My suburban was in and out.

Jorge was very helpful and friendly. - maxkarl

Jorge was very helpful and friendly. He answered all my questions and concerns. His commutation was excellent. The purchase of my truck went very smoothly.

Carlos morales helped me with my car purchases. - b.luna217

Carlos morales helped me with my car purchases. Explained everything that i needed to know. Very nice and helpful.

Jack in the service department came through for me in - ajuarez72

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.

Exceptional Service from Joe & the Elk Grove GMC Team - - Serita Katz

Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new!

I have always had great service maintaining my truck - KELLY PETES PEST SERVICES, INC.

I have always had great service maintaining my truck here. I also like doing business with Sierra Motors. I will continue being a valued customer going forward.

Jerry Flores & team. - Gloria Walter

Jerry Flores & team. Your professionalism and attention to detail truly made a difference, and I am thankful for your dedication in ensuring that everything was handled efficiently. Once again, thank you so much for your invaluable assistance. Sincerely, Gloria Walter & Benny Walter Phone: 951-655-0959 Email: glodean7777@gmail.com

The service employ seem nice bi think I’m more bothered - RXPALMDALE

The service employ seem nice bi think I’m more bothered that after I took my truck in for a fuel filter and a oil change that within 50 miles my window stopped working my check engine light came on my wheels locked up for a 100k truck with 72k miles

Great place to buy a new truck and have coffee Gleen - Patrickjesse41

Great place to buy a new truck and have coffee Gleen is a great salesman

The Fresno Buick GMC dealership on Blackstone Avenue - 2022 still new

The Fresno Buick GMC dealership on Blackstone Avenue offers a welcoming and comfortable environment where customer service is prioritized and actively demonstrated. Management's commitment includes regular check-ins, fostering a collaborative atmosphere among the various departments.

Inflated Quote, Lack of Transparency, and No - BTeal

Inflated Quote, Lack of Transparency, and No Support Pajouh (used to be Courtesy Chevrolet) provided a $14,579 quote to replace the CVT in my daughter’s 2021 Buick Encore GX, just 4,000 miles past its 60K powertrain warranty. The repair was quoted at over 25 hours of labor for a job GM lists at 8.5 hours flat rate. They included 16 quarts of fluid at $29/quart, when the job requires 10 quarts and GM's retail price is $11.82/quart. The transmission itself was also $1,300 more than what I could buy from multiple GM-authorized parts sellers. The total quote was nearly triple the cost of a well-regarded local transmission shop. I approached this calmly and respectfully, hoping for a reasonable discussion or discount though none was offered. I also later found out the vehicle was flagged as a prior rental, which GM used to deny all goodwill assistance, despite the failure of the transmission which matched a known TSB. We will not be doing business with this dealership, and based on this experience, I will not be buying another GM vehicle.

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

We were looking for an Acadia. - Jacquelinecourdygrace

We were looking for an Acadia. We called and worked with Justin, Carlos & Brenda everything was as they offered, friendly and stress free. Thank you Honors GMC!😁

the WORST dealer ever. - daniel

the WORST dealer ever. The purchase process was ridiculously difficult. They tried every high pressure tactic to add on all kinds of extras, the sales manager was aggressively unhelpful, but worst of all was the service department: the Sierra I purchased was back in for repairs TWICE during the 2 months after the purchase and they tried to deny warranty coverage every time. NEVER trust these people! I sold the truck after 2 months and bought a Toyota Tundra. I lost $10,000 selling and am VERY happy I did.

Had a really good experience here. - Lmr267

Had a really good experience here. Ron was our salesperson. Such a great guy and had our backs throughout the whole purchase process. Everybody else here seemed very nice, happy, and so helpful. Highly recommend this dealership and I am sure all of the other salespeople are just as nice but ask for Ron. He was really good to us!!

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

Just recently purchased a used Buick Encore and needed to - barwinrb

Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob

We had a deeply disappointing experience with Allen - hwasu

We had a deeply disappointing experience with Allen Cadillac. During the purchase of our new car, we were misled and misinformed regarding critical safety features. These omissions have caused immense stress, especially as my wife is about to give birth to our third child. Despite our repeated efforts to address these concerns, the dealership has refused to take responsibility and continues to ignore our safety issues. Transparency and honesty should be fundamental when selling vehicles, especially when customer safety is at stake. Unfortunately, this dealership has failed in that regard. I strongly advise any prospective buyers to exercise caution and reconsider before purchasing from them.

Had a great experience interacting with Billy Thao buying - Carlos R Martinez

Had a great experience interacting with Billy Thao buying my 25 gmc deanli 2500hd and making the deal go through.

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

2015 CADILLAC SRX CERTIFIED - Joe

DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. Purchased a certified vehicle from the 1 month later paint is coming off of it and the dealership will not help us. Poor customer service and overall experience was garbage.