276 California BMW Service Centers

We’ve been customers for BMW San Rafael for 15 years, and - Kenia

We’ve been customers for BMW San Rafael for 15 years, and we keep coming back. All our cars are serviced here. The tech know what they are doing and are very thorough. Our service advisor, Tom, does a great job of communicating with us, getting us loaner cars, and the often complex process of working our warranty provider.

Thank you Reuben Lopez and James Deloso for taking great - Michaelangelo

Thank you Reuben Lopez and James Deloso for taking great care of my vehicle for maintenance. 5 stars!

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

I was very satisfied with the service I received from - Mgunther

I was very satisfied with the service I received from Dave Wade my advisor. He explained everything that needed to be done at this 6 month check. He also Came back and talked to me again about a couple of minor items that required attention. He explained that I could wait until the next 6 month check up.came. Dave wade was very upfront and didn’t try to sell services that were not necessary at this visit. I was very impressed by this.

I don't recommend the Concord BMW as a place to repair - Khossrov

I don't recommend the Concord BMW as a place to repair your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K miles! and telling me just like milk the spark plugs go bad!!! and 330$ for cabin filter on a car which hasn't been driven and doesn't need a cabin filter replacement, therefor refuse to reset the service alert just because of that! I understand the car dealers are always expensive but this is Highway robbery. There is a recall on my car since last year which they refused to deal with and telling me that the part is not available yet which makes BMW an unsafe car to drive! Lastly the oil change shouldn't take the whole day specially when it was the 7:00am appointment!

Great customer service. - Joel.lopez0405

Great customer service. Friendly and quick to respond to my messages with updates of my car.

Friendly service people and I was provided a loaner car - SPEVERINI

Friendly service people and I was provided a loaner car while they were working on my car.

All staff professional and supportive. - jocaccamo

All staff professional and supportive. I would recommend them to family and friends. Great service.

Sergio Herrera my service advisor At BMW of Riverside Was - Xhalfmoonbayer

Sergio Herrera my service advisor At BMW of Riverside Was the best advisor and helped me get my car repaired He is personable and helpful. I would give him 10+ He is very efficient, Knowledgeable and communicated with me at every turn from getting a loaner to returning my car to me washed and vacuumed. I recommend Sergio Herrera. Thank you, Sergio.

Steve was the absolute best! - GBK

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

Unlike other BMW dealerships in the San Diego area, BMW - ssaiegh

Unlike other BMW dealerships in the San Diego area, BMW of San Diego was able to rapidly and efficiently address the issue with my car (brake recall)

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!