276 California BMW Service Centers

As usual, the service writer, Ruben Lopez, was very - alandlamont

As usual, the service writer, Ruben Lopez, was very thorough and helpful in explaining what needed to be done. He also advised me on things tzhat don't have to be done immediately, but that I should keep an eye on. Weatherford has consistently provided excellent service and advice over 23 years

I have been coming to Ontario BMW for service for almost - Nabil.bassiouni

I have been coming to Ontario BMW for service for almost 10 years. I have experienced nothing but the most professional and courteous service. My service advisor Ernie always delivers in a prompt manner and treats my car with the utmost importance.

People are friendly, efficient and get job done. - anettesoo

People are friendly, efficient and get job done. It is a very comfortable environment. Strongly recommend this dealership.

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

Our car has been misdiagnosed for the last 10+ years, - lucio427

Our car has been misdiagnosed for the last 10+ years, other service managers did seem to care and this problem was never solved. Jennifer Bombay did a fantastic job helping solve the problem. She was generally concerned and helped ensure that the issues would be taken care of.

Good service, easy to work with Francis Dejesus, very - Svetlana

Good service, easy to work with Francis Dejesus, very friendly and professional. All guys a positive, working with smile.

Friendly service people and I was provided a loaner car - SPEVERINI

Friendly service people and I was provided a loaner car while they were working on my car.

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

The reception and check in for my car was handled - John Oliver

The reception and check in for my car was handled promptly and courteously by Sergio. The dealership is always clean and sparkling, and I appreciate the coffee machine as well. Sergio did an excellent job keeping me posted on the status of my car. Unfortunately. a part was unable to be located initially for the repair of my AC. Sergio stayed on the task of finding that part. I was thankful to have a loaner car during the time my car was at the dealership. I always appreciate this feature and it’s great to drive a different BMW than my X5 for a change of pace. I have bought five BMWs at this dealership and find the sales staff in incredibly helpful and knowledgeable, and enjoy the relationship with the people there

I love working with Michael Parker in service. - Happy

I love working with Michael Parker in service. He is straightforward and explains things really well. I appreciate everyone I’ve met when dropping off and picking up my car. To a one, they are low key and super helpful. It’s a busy place so if you’re in a rush let them know.

Steve was the absolute best! - GBK

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!