279 California BMW Service Centers

Courteous, Professional, Knowledgeable, reliable, - ch.herman

Courteous, Professional, Knowledgeable, reliable, competent, pleasant, skilled, expert, dependable, methodical, experienced, authorized, stellar, seasoned, outstanding.

The 5 stars are specifically for Eddie Calderon. - CaryJW

The 5 stars are specifically for Eddie Calderon. Incredibly knowledgeable, informative, honest, empathetic and just generally a good guy. I brought my car in for regular service and the technician found a few needed repairs. Although I didn't have all the repairs completed, Eddie explained each and every one and provided his recommendations for the priority they should be done. He also explained in plain language what each repair entailed and what the different parts in the car actually did to keep it running. Have never had such a positive experience at this dealer. Eddie is best in class.

Great service! - NavyGoat1

Great service! Impressive video that shows vehicle process while on rack. Enjoyed the coffee while waiting. Nick, the service rep did a good job advising!

The worst dealership with regard to service and customer - TR

The worst dealership with regard to service and customer service in Southern California. Employees are often standing around, there’s no protocol with regards to helping customers, and every single time we take our 2018 X1 in for service, it takes 1-2 weeks and the service department needs repeated calls and prodding to give updates on when the car will be serviced or returned. They even misplaced our car when it was towed to the dealership for a battery change, as if there is zero communication between their Roadside Assistance/towing company and the dealership. Just a mess. I’ll be in the market for a new car in the next year; I will be reticent to buy a BMW ever again based upon my experience with this location and it’s inept staff, which is a shame, because BMWs are nice to drive and well built.

Mark Caudillo, my service advisor was so professional and - anle321

Mark Caudillo, my service advisor was so professional and friendly to help me on my car problem. I was so pleased to have my car done on time.

Honest and great customer service. - njcazares

Honest and great customer service. I didn’t have to wait long at all. I would greatly recommend.

Kier provide me with outstanding customer service and - Chungdynasty

Kier provide me with outstanding customer service and professionalism on my services and explaining to me on service packages for my 7 series today. He was thorough and provided me with great communication on the status of my vehicle. Thank you Kier!

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

The service team was very professional and took care of - Sara C

The service team was very professional and took care of everything in a timely fashion.

Marcelino is my advisor and he is always so helpful and - Nikki

Marcelino is my advisor and he is always so helpful and kind. The car rental guys are also very courteous and I appreciate that.

Friendly service people and I was provided a loaner car - SPEVERINI

Friendly service people and I was provided a loaner car while they were working on my car.

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

My car was repaired properly and professionally cleaned - isakcy33

My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!