303 California Buick Service Centers

Always a pleasure coming in here. - blytheepley

Always a pleasure coming in here. They do a thorough job with their service & communication every time. I never feel like I’m getting scalped on prices & everyone is a pleasure to deal with in this location.

Calling in before i arrived i let the service department - jmhanson

Calling in before i arrived i let the service department know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done and ready for pickup. I received a call about 10 minutes later telling me that the codes were just provided by the tech and the parts were needing to be ordered. I drove 3 hours to this location because i thought i could trust it would be done. I picked the truck up and the service was not completed...I now need to plan another trip to get this work complete. I live in ridgecrest ca and dont have any dealers around that can fix it....very dissapointed.

800 bucks to replace a small piece of broken twilight on... - Darrell.kleinbach

800 bucks to replace a small piece of broken twilight on my Arcadia the part alone was over 500 bucks

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!

Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz

I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher

Horrible customer service - RG Fontaine

I called three times asking about a pre-owned Porsche. My questions were incredibly basic, such as: May I please see the original window sticker or build sheet? Each time, I was promised someone would get back to me within a short period of time. That was over two weeks ago now. I gave up and the car continues to sit on their lot (where it has been for quite some time). Incredibly poor customer service and horrible business management.