4,437 California CODA Service Centers

Kari Spencer, service manger, is the ultimate - valerie.freeman

Kari Spencer, service manger, is the ultimate professional. She is extremely knowledgeable and helpful, and goes out of her way to ensure customers are taken care of. She explains everything in such detail that it is easy to understand. She is the reason I will continue taking my car for service at Diamond Mazda.

I replaced my battery and the process was fast and - Ojedag0420

I replaced my battery and the process was fast and efficient my advisor was Julio

Everardo was excellent from beginning to end with my - jeremydante

Everardo was excellent from beginning to end with my service. I scheduled an appointment the day of, in the morning, and came in the afternoon ahead of my appointment. I love the dealership waiting area, as I can always bring my work laptop and get work done while waiting for my service. I arrived over an hour early with my vehicle, and seen Everardo already smiling as I pulled into the service check-in area. He asked my last name, which I provided, and he quickly got me checked in and going in the process. He provided clear and honest overview of process, estimated costs and also approximated times for service. We were able to add services on to save me a trip from Oakland to the dealership in Pleasanton as well. We explored current on services for my vehicle, and looked up past visits as well. I like to come in very informed and focused on why I scheduled an appointment, and Everardo really enhanced the experience with his level of detail and consideration during the entire interaction from first hello in greeting to final goodbye at completion of my service. Excellent, excellent, excellent. Other BMW dealerships in The Bay price gouge, don’t follow through on communication or openly sharing details about your vehicle or service; but at this dealership, they have the absolute best customer service and turnaround time for repairs and maintanance.

I have always went to Fairfield Chevrolet . - sharenthomas2

I have always went to Fairfield Chevrolet .I have a Chevy trax.Their service is excellent.They communicate very well and my car is always fixed right everytime .I give them a 5 star.

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

After years of going to Harbor, I tried two closer - Steve S

After years of going to Harbor, I tried two closer dealerships (one on the westside with poor service, and another in the SGV with a shockingly high quote). Harbor not only provided great service but also completed the job at half the cost of the other quotes (special thanks to Rodrigo Santizo). It's hard to understand why other dealerships can't offer the same value. The extra 30-minute drive was absolutely worth it. If Harbor had a location closer to me, I'd gladly give them six stars! Oh, and if the service manager is reading this, bring back shuttle service if you can. I just needed a ride to go see a friend who lived in the area!

I would like to shout out Juan Ayala. - Olmoslex

I would like to shout out Juan Ayala. Thank you so much for your help and taking the time to explain things. Very professional and helpful thank you again Juan!

the video of the car inspection was best. - owel89

the video of the car inspection was best. The communication with the service advisor was also A+.

Tony was very attentive and helpful during the entire - TD

Tony was very attentive and helpful during the entire process, friendly and made sure I was updated every step

The guy that help me with the service for my car was - joann jemison

The guy that help me with the service for my car was amazing you guys need more of him David Mares, 187492

My belief is that they try their best to help customers - zwolf

My belief is that they try their best to help customers needs, not always trying to make quota

Sam Macuk is the guy you should see if you go here. - SparkyCar

Sam Macuk is the guy you should see if you go here. Very kind, courteous, and didn't make me feel like a "stupid woman" driver like the first guy (who shall be nameless) did. After dealing with the first guy being rude just because I didn't get my oil changed at exactly the time the manual says I should (on my very low mileage car) and then telling me i had to leave my car for 2-3 days just to get a diagnosis on a code (not true), it was refreshing to finally talk to somebody who knew something about customer service and how to go the extra mile to help people. Sam understands that a little effort goes a long way and makes people remember you and ask for you again. Thanks Sam!

I dealt with Jose after needing a software update and to - Scott

I dealt with Jose after needing a software update and to process a recall on my Telluride. He is professional, very courteous, and was able to keep me informed through text message at every stage of the process. Because of his service i will continue to service my vehicle at Kia Cerritos.

On time. - Susan

On time. However they did not completely explore a problem that I’m having and therefore it was not fixed

Always great working with Brent who never over sells me - mcschdr

Always great working with Brent who never over sells me and gets me just what my car needs. Love that it comes back clean too.

Response time was excellent, All representatives were - mpsard1

Response time was excellent, All representatives were professional and helpful. Car was completed when promised.

I arrived early and was greeted promptly. - Chuck v

I arrived early and was greeted promptly. The service department was quick & professional. The waiting room needs a makeover badly, have free snack’s available to anyone who chooses to wait. Especially with what autos cost now…

The service is wonderful. - mikesuelee

The service is wonderful. Everything is explained clearly regarding my vehicle by Service Advisor, David Rancigli.,

Dealership was responsive and addressed the issue at hand - pchumber

Dealership was responsive and addressed the issue at hand and honored the email complimentary inspection

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

The service department has always been top notch, very - ddierk1

The service department has always been top notch, very professional and caring, every one of them.

Service was outstanding, and they had my truck ready way - aherrera911

Service was outstanding, and they had my truck ready way before the time frame that I was told!

Kyle was the best advisor we ever had on this vehicle. - Rocsoil

Kyle was the best advisor we ever had on this vehicle. Thank you Kyle Joe

Excellent customer service from the moment we checked the - ltsull

Excellent customer service from the moment we checked the car in until we picked up the car. Christian was great!

Dealership provided the 20k service complimentary since I - NICOLE.J.HUMPHREY

Dealership provided the 20k service complimentary since I had recently purchased the car used and there was not a record of it being performed. ETA for inspection was accurate. Was checked in right away. Waiting area/snacks was sufficient. Did not address all of my concerns outside of the basic inspection I asked about having a 3rd key made in order to access the Volvo app or if there was another way to access it so I’m unable to use all the features. Also, there was 1 tire that was more worn than the others but still had about 10k of tread left according to tire centers. Volvo keeps attempting to contact due to a “declined repair” which isn’t even necessary.

Great services, friendly staff, very organized, they - jeremyramirez

Great services, friendly staff, very organized, they solve my problem with my car. I will really recommend them

They always do a superb work. - KJD

They always do a superb work. Very helpful and fast. Nice location and they have shuttle service if you need it.

Very professional, courteous, and friendly! - jeanneewald

Very professional, courteous, and friendly! It is always a pleasure to visit there for service.

i purchased a pre owned toyota and had 2 visits to the - dsimler@coast-fitness.com

i purchased a pre owned toyota and had 2 visits to the service department for scheduled maintenance. both times were an excellent experience.. everyone is super nice and professional. the fees and work to be done was explained completely, and the work was done fairly quick my service advisor was raymond carrera

Took my car in for its regular maintenance and was in and - samblueman22

Took my car in for its regular maintenance and was in and out in under an hour. The staff at the dealership is top-notch. When I brought my Subaru here it was the only dealership that treated me like a person instead of a sale. This is the best dealership I've dealt with in the antelope valley.