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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.9
580 Reviews
Call Service Center (714) 777-1900

580 Reviews of Mercedes-Benz of Anaheim - Service Center

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April 27, 2024

The stuff very nice and the parts service department did High Quality works, I’m so happy done my engine and tires with them. Thank you guys! More

by Mackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carte, Bryan Kim, Ian Wu
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Helpful
April 26, 2024

I have experience great service and the rep provide very professional support and explanation.thanks More

by Tsai18267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

We’ve been going to Anaheim Hills Mercedes Benz for 10 years. Highly recommend them More

by ellenandron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

That's a long-standing relationship! We are thrilled Mercedes-Benz of Anaheim Hills has consistently provided you with great service over the years. Thank you for your loyalty and for choosing us!

Helpful
April 25, 2024

Great service, great advisor, thank you. Everything done in a timely manner, and very helpful. More

by momodunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Came in for service on my GLE and was greeted by Kellin. He was very professional yet personable and walked me through the entire check-in process. He also made sure to explain the report from the mechani More

by Weijudesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that Kellin provided you with such top-notch customer service during your visit for GLE service! Professionalism and thoroughness can make a difference in the service experience. We'll be here for you whenever you're ready for your next Mercedes or service appointment. Thank you for sharing your positive feedback!

Helpful
April 23, 2024

This is my third vehicle from Mercedes-Benz of Anaheim and as always the Service Group is impeccable! More

by mkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you've had such a positive experience with Mercedes-Benz of Anaheim, especially with our impeccable Service Group. It sounds like we've consistently met your expectations over the years. Thank you for choosing us!

Helpful
April 20, 2024

Lauren has been excellent to work with. I will continue bring our Springer back to Anaheim Mercedes Benz. More

by Jim LaFontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Lauren provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 20, 2024

Friendly service and Mr Soto took the time to explain what the issues were with my car. The complimentary loaner car was a fantastic service to have too! More

by Allyson Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delfino Soto- 5stars
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Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Mr. Soto provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Handled my service very efficiently. It was going to take longer than they originally quoted so they arranged for Lyft transportation for me. More

by Diane Hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delphino
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Apr 19, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 15, 2024

Easy experience to get recalls taken care of. Very communicative on the process and done in a timely manner More

by Albemoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kortlang
Report | Print
Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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