284 California Cadillac Service Centers

Satisfied Customer Service - Tina M Hernandez

First of all I'd like to Thank Nieves for such Professional Excellent Customer Service,he takes very good care of his customers in Service Department ,and we always leave Satisfied with Our Service..Thank you

Even though I bought my 2007 Cadillac Escalade from a... - kybriggs82

Even though I bought my 2007 Cadillac Escalade from a different dealer because of cost, I have had my Escalade serviced by Alfred Matthews because it is local. Michael Rivett is my "Service Consultant" and with the numerious issues I have had with this vehicle, Michael has ALWAYS gone above and beyond to servive my vehicle in a professional and friendly manner.

This dealer is the worst dealer. - Dealer crash my truck

This dealer is the worst dealer. Do yourself a favor don’t shop or do your service at the dealer they’re not courteous they don’t wait on you. You wait on them and they will argue to the last second about them being right and you the customer being wrong I took my vehicle there for service I wanna employees crashing to my truck and they didn’t even bother to give me a rental car. I worked in construction I lost money because were their reckless behavior when they contacted me they didn’t apologize for Crossmark vehicle. It took him 30 days to fix my vehicle. crashing to my truck and they didn’t even bother to give me a rental car. I worked in construction I lost money because were there reckless behavior when they contacted me. They didn’t apologize for Crossmark vehicle. It took them 30 days to fix my vehicle after I contacted California consumer affairs now a lawsuit case is open. I gaints it’s Dealer. , I have to pick up my truck. I noticed there was new dents in my truck which were not there before and they didn’t bother to fix them but they told me my truck was fixed so if I had to read them, I will read them at -10. I am in Los Angeles, California in Brand Boulevard , Glendale. The worst thing is the general managers do not take responsibility or accountability for their actions. They never show their face when there’s a problem they just get the regular price. Is there a deal with the issues and the owner of the dealer was never there to ensure that everything went smooth, you never see this person so do yourself a favor folks if you’re reading this done by car there no service your car there they might come across us courteous and nice when they’re gonna sell you a car and when you gonna pay for service but if you’re not bringing money to the dealer they will treat you like dirt . My name is Cirilo Orduna.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!

Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz

I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher

Horrible customer service - RG Fontaine

I called three times asking about a pre-owned Porsche. My questions were incredibly basic, such as: May I please see the original window sticker or build sheet? Each time, I was promised someone would get back to me within a short period of time. That was over two weeks ago now. I gave up and the car continues to sit on their lot (where it has been for quite some time). Incredibly poor customer service and horrible business management.

This is the best auto repair shop I've taken my car to... - ThomasGameiro

This is the best auto repair shop I've taken my car to recently. The mechanic was able to repair quickly my engine that was the cause to come to Autocraft. I'm very thankful to them and I'll recommend this business because of their great service and affordable prices.

I almost never do online comments on a business. But here... - VodderMLD

I almost never do online comments on a business. But here it is. I have been disappointed in most every auto repair experience I have had for 25 years. This service shop was so different, I could not believe it. The appointment was honored and my car was ready on time. It came in below the estimate, because what they thought might be worn brake rotor(?) was not worn out. The owner was monitoring every part of the service from the time I arrived and got a ride to BART, and during the repair he kept me informed, and I agreed to spend a LOT of money because they were so up-front about everything. They did more than you could ever ask for, so I am a very happy customer and my friends are going to hear about it! I drive a very expensive car (BMW) and I feel luck to have found Mike and his crew. Thank you Mike! Fantastic job, even if I am several thousand dollars poorer, it was just time to take care of a lot of little repairs.