354 California Honda Service Centers

Always very welcoming. - romomartin

Always very welcoming. Bring my civic for oil changes and tire rotation and they make sure to get me out as quickly as possible. Very friendly staff. I recommend buying a honda from here.

Manny was great! - ryan

Manny was great! Very friendly and helpful without being pushy. Never sold me on any services I didn’t think were necessary - just the facts and some helpful advice. Best dealer in the area!

Professional customer service. - Ken Tran

Professional customer service. I L really like my customer service representative... He is very polite and knowledgeable.

Rock Honda is super in customer service. - rodrigojunio341

Rock Honda is super in customer service. My service advisor, Arif, is always ready to do everything to satisfy his client. Service done is always fine with minimum amount of time spent. Way to go Rock Honda! Job well done 👍.

Giovanny was great. - MF

Giovanny was great. He got me set up quickly, kept me updated on what was going on and took care of everything I needed.

It has not been a good experience since day one. - Hillary Marcucci

It has not been a good experience since day one. I have emailed and called early on in the beginning with purchasing this Passport. Mutiple times they could not do the detail of my vehicle since I bought it. Finally said they could so I took the time, 30 minutes out of my way to then find out they ran it through a car wash and nothing else it was exactly how I brought it in. When I bought it, they couldn't do the detail because that department left for the evening. I was told to bring it back yet again and they would fill up my tank. Also, I have left a message early on with no call back. Since purchasing this Passport in April of this year I haven't gotten one response. Decided to give up... then out of the blue I get a text message about a free 90 day inspection of my vehicle. I text back and call explaining what I am still waiting for about my detail and fuel. Ana was the one texting me saying she would have someone call me... NEVER happened and I asked a couple of times. I still end up scheduling the 90 day inspection with an appointment. I arrive and no one approaches until 10 minutes later and tells me to wait in my vehicle turns and walks away so fast, NOT even asking why I was there. I let some moments pass and get out and ask about my appointment. They tell me they are 3 plus hours behind... I can go on and on about more issues but the final is DMV keeps sending me notices when I have already signed the title over to Capital City Honda back on the 29th of April. Maybe with this review I will finally get a call back.

I bring my cars to get serviced all the time here. - richardx21

I bring my cars to get serviced all the time here. Services is always excellent. Taz help me this time and I appreciate her support and recommendation. Will continue to bring my vehicles for their regular services.

Travis was very friendly and helpful. - fidelvelasquez11

Travis was very friendly and helpful. Sent videos of my car for reassurance and proof and also told me about certain packages and how to use them. Very helpful with great customer service

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

Very outstanding Work for a complex video Advance Cruise - FULMERPAUL

Very outstanding Work for a complex video Advance Cruise Control that was taken care of very professionally.

I had an absolutely terrible experience at Honda of - ROK77

I had an absolutely terrible experience at Honda of Downtown Los Angeles, and I want to warn others before they make the same mistake.I took my 2018 Honda Odyssey in for a fuel pump recall repair, and the next day, my engine warning light came on. I also started hearing a loud noise from the high-pressure fuel pump, which was never an issue before.When I returned to the dealership, they refused to take responsibility, claiming that the issue was "not related to the fuel pump recall", despite the fact that it happened IMMEDIATELY after their service.To make matters worse: 🚨 They failed to provide a proper OBD-II scan with actual diagnostic codes. 🚨 They only reported a DCA-8000 code, which is NOT a standard fuel system error code. 🚨 They recommended replacing the high-pressure fuel pump and tried to charge me $1,942.78! 🚨 When I escalated my complaint to Honda Corporate, they STILL refused to take responsibility.I have since filed complaints with NHTSA and the Better Business Bureau (BBB) because this dealership does NOT care about customer safety or accountability. They are simply looking for ways to charge customers for unnecessary repairs instead of fixing problems they might have caused.DO NOT TRUST THIS DEALERSHIP! If you need repairs, go ANYWHERE ELSE but here.

My Service Advisor Erik Calderon was very professional - roland_griffin

My Service Advisor Erik Calderon was very professional and knowledgeable. He reviewed my car's service history with me. I was in and out in one hour.

My oil change light was not reset. - Ekc2

My oil change light was not reset. What else did they forget to do - was the fluid level checked and topped off - were all the lights checked - were the tires really rotated. Also the audio system wasn’t working properly when I first got into the car, I had to turn it off and on several times to get it to work.

Poor service. - Ginaglasser

Poor service. Promises not kept. No follow up’s. Dissatisfied. Paid $3500 and not 100% complete. My “service advisor “ never returned calls or emails. Spoke to manager in service; he assured me they would resolve. Never happened. Reported complaint to state

Margarita in service always makes my service visit - jimg1110

Margarita in service always makes my service visit pleasant and convenient. She is always, friendly, professional, and highly efficient. Best place to bring your Honda or Acura for service.

I had a fantastic experience at Metro Honda! - mahrikitz

I had a fantastic experience at Metro Honda! My service advisor, Robert Harlow, was incredibly knowledgeable and took the time to explain the job in detail, ensuring I understood everything that was being done. He was professional, efficient, and made the entire process smooth and hassle-free. The service was completed quickly without compromising on quality. I truly appreciate the excellent customer service and will definitely be returning for future maintenance. Highly recommend Robert and the team at Metro Honda!

Back in February 8th I brought my vehicle in for service - valienteo2002

Back in February 8th I brought my vehicle in for service and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the liable party is still unknown. Their insurance paid for the loan because I decided not to keep my car. But in the meantime I was never provided nor rental neither reimbursement for the extra months I paid without having my car in my posesión. I continue to call to be assisted. They offer you call back but still nothing. Insurance sends me a 200$ check because that’s my equity from loan amount. Very unprofessional and irresponsible. Sales department is a whole different Story. If you buy a car here, just don’t provide your trust to no one in the service department. Because they won’t take care of you as they promise, neither they feel bad as they say they do.