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Honda of Downtown Los Angeles - Service Center

Los Angeles, CA

4.4
1,970 Reviews

1,970 Reviews of Honda of Downtown Los Angeles - Service Center

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April 28, 2024

They will lie to there customers to make a sale and then service and sales will not call you back or even answer the phone More

by ALANNACRISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gulalie Ansari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Mr. Edwardo explained my service need and how stay the 45 minutes to have my vehicle serviced rather come back. Good advice. Glad I stayed. More

by HAMPTONFAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Efwardo, Service department
April 25, 2024

Car getting serviced was great but the customer service feels like they just glance over you and don’t listen to what you say but overall it’s not bad More

by gabstones69
Recommend Dealer
Yes
Employees Worked With
Oscar P
April 25, 2024

Service was awesome Carlos rosales a very good service rep. I am really happy here. More

by Claudia verde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Zurita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos rosales
Apr 26, 2024 -

Honda of Downtown Los Angeles responded

Hello Claudia verde, Carlos Rosales and Honda DTLA would like to say thank you for this very kind review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 23, 2024

Jimmy Romero in the service department did a wonderful job taking care of my vehicle and for keeping me well informed in the services that downtown Honda provided for me I look forward to servicing my veh More

by JONATHANROMEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
Apr 23, 2024 -

Honda of Downtown Los Angeles responded

Hello JONATHANROMEE4, Jimmy Romero and Team Honda DTLA would like to say thank you for your kind words, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 23, 2024

Víctor Saucedo is amazing! ! He gets 5 stars!! He’s friendly, knowledgeable, and helpful. Made sure we knew what every button on our new 2025 Pilot was for LOL. We’ve never had More

by NUNEZIZAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Honda of Downtown Los Angeles responded

Congratulations NUNEZIZAMAR, Victor Saucedo and Honda DTLA would like to say thank you, I must add that your review put an additional smile of joy on my face as well, what an awesome review. Drive Safely! Gladys Dealer Guest Relations

April 21, 2024

Went in for an oil change, they took an hour an a half to return my car. After noticing my car driving funny checked that oil and it was black. Honda of Los Angeles didn't even change the oil or oil filter. More

by RODRIGUEZ_ABRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Mejia
April 21, 2024

Good service good customer service, didn’t have to wait long. My car running very well. Did the job for what I came for oil change. More

by jcksndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduar Brito
Apr 22, 2024 -

Honda of Downtown Los Angeles responded

Hello jcksndee, Eduar Brito and Honda DTLA would like to thank you for making time to share this awesome review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 20, 2024

Terrible service, horrible, third world, excessive prices, liars, etc etc etc ect etc etc etc More

by cesarg.larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the name
April 17, 2024

Great dealership. Clean and well kept. The staff there is so helpful and knowledgeable. I had a great experience purchasing my vehicle. More

by JUMANA1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Honda of Downtown Los Angeles responded

Congratulations JUMANA1030, Ruben Moreno and Honda DTLA would like to thank you for posting this wonderful review, we greatly appreciate it. Please let us if yu have any questions or concerns in the future. Drive Safely! Dealer Guest Relations

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