260 California INFINITI Service Centers

The staff were professional and have everything ready - damansouz

The staff were professional and have everything ready during my visit. they were helpful in getting me the information needed. Overall experience was great.

I'm customer of Toyota Santa Monica dealership about over - yakov121946

I'm customer of Toyota Santa Monica dealership about over 20 years and VERY satisfied.Lately I leased again car from this excellent place and very happy to work with Sales Manager Chris Darby.NIce person,helping to resolve ALL questions and problems.Highly recommend! Best wishes, Yakov Dorsht

5 Star rating all the way for these guys. First did... - HHADERIS

5 Star rating all the way for these guys. First did business with them in 2008 when I brought my new Audi S8 to them for some work and was impressed then. Have been on the East Coast for the past few years and recently returned and brought a couple more of my Audi's to them for various projects, one being the performance chip upgrade for my "NY City Car" an Allroad quattro and again, I walk away totally impressed and fortunate to have connected with a company such as this. Highly recommended for any number of performance products and/or services for your car- They are enthusiasts, and know what they're talking about and care about the quality of their work all the while charging reasonable prices- Definitely a needle in the proverbial haystack in my opinion. If all businesses were like this, we wouldn't need sites like this to report our experiences with businesses because everyone would be happy all the time! OK, so maybe that's an over-simplification, but so many times we take the time to complain about poor service, poor customer service or inferior products, and it is truly refreshing to be able to commend an organization such as this for doing a great job.

Do not bring your car to get serviced here. I bought a... - caryo

Do not bring your car to get serviced here. I bought a brand new car from another dealer and then moved so I decided to get my car serviced at Serramonte Nissan because of its "Award of Excellence." My driver's side window stopped working 1 month after I bought my car. I took it to Serramonte Nissan 4 times to fix the problem and each time they created a new problem (such as breaking interior molding) without fixing the window. The employees are rude and the staff is constantly turning over (I dealt with three different service advisors during a 2 month period, all of which were either fired or quit during that time). The mechanics are also incompetent since they failed to find the root cause of my broken window after three tries. Do yourself a favor and take your Nissan somewhere else for your service needs.

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel