356 California Jeep Service Centers

Recall Service - MORRISBETTA3

There was a recall on a part for my truck, I called up for an appointment and they gave me one of my choice and time. I took my truck in and they took care of the job on time and most importantly professional.

It would’ve given 0 stars if I could. - Iberangerjeff

It would’ve given 0 stars if I could. The car was ok but finance office was a total rip off. I had no issues until got into finance. He pushed and said I HAD to pay for gps tracker and it was my benefit but was only so they could find it if I didn’t pay on the car on time. Then told me 3000.00 for warranty. I already knew they cost the dealer about 1300.00 and I said I’ll pay 2000.00 he then left office and came back and said I got the payment price I wanted. All good until a few days later when I looked over the actual contract and found he extended my payment from 72 months to 82 months and still charged 3000.00 for the warranty. They wouldn’t do anything cuz i signed the contract. Lesson learned. Anyone I can tell about this company I will

In mid February this year, my 2018 Dodge Ram truck - dhornsby59

In mid February this year, my 2018 Dodge Ram truck suddenly lost oil pressure and died. After having towed to a local repair shop Ranxho Auto Care in Jamul , I was informed my engine was seized. Long story short, I had it towed to Mossey Dodge in Chula Vista, on a Friday. Had the diagnostic work complete by Tuesday and given the great news I would get a brand new engine under the manufacturers warranty!. They ordered my new engine, which took longer to receive than their installation of it took, yet from day of towing it there to the day I drove it out of there was only 30 days!! Henry was my service advisor, he gave me his cell phone to contact him directly with any questions I may have. Every time I text him he answered right away and if needed to find something out told me so and then got back to me with the answer. I could not be happier with the service received there and highly recommend giving Mossey Dodge in Chula Vista a try!! New facility, clean, organized and great customer service in their service department. Side note, I didn’t even buy my truck from them and yet they took on my engine replacement.

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay

Poor communication within service department & unreliable sf - wacr47

Made an appointment 3 business days in advance for routine maintenance and specifically outlined my materials preferences for motor oil. When I arrived for service at appointment time I was advised that technician would not arrive at work until at least 75 minutes later than my appointment time, and that my work would have to wait until he arrived at work. Also I was told that my product preferences were not stocked at the dealership and that it would further delay my work to provide that product.

Great Dealership - Jeepgirl17

I have been a customer of Normandin Chrysler Jeep for 9 years. Not once have I had a problem with their service, or when I purchased two wranglers (different occasions) from them. Jason in the service department has always made sure that myself and my Jeep were taken care of, never an issue in the service department like some have commented.

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.

Awful experience - utahfast

The sales department is okay but the service here is a joke. Third rate company don't waste your time dealing with dizzy no good staff.

Customer service is top notch here in service. When my... - ameliaevon

Customer service is top notch here in service. When my brand new Ram diesel had catastrophic engine failure and the manufacturer dragged their heels, the team here at Premier stepped up. Lou the service advisor, Moe the shop foreman and Marcus the service manager are assets to the dealership. Thank you guys for helping me out and not letting me down like the pricey new truck did!