4,452 California Rivian/1000 Service Centers

Hopping on here to commend Alan Modessa and thank him for - Robert L.

Hopping on here to commend Alan Modessa and thank him for his excellent customer service and overall manner. He was communicative, educative, and highly responsive to our needs. Thanks for being kind and patient with my older mother.

I will never have my Jeep serviced there. - jaylo9

I will never have my Jeep serviced there. They had my Jeep four weeks to repair what was needed under my warranty. I got my jeep back and only to have to bring it back in less than a month later, after my warranty expired, and it was for the same issue. I have all documents to prove so, so they made me pay over $1000 out-of-pocket to repair one of the initial complaints when I had my warranty. And then told me they couldn’t release my card to me or fix that repair that I already paid for until I buy new tires from them, they had my jeep for weeks because I paid them over $1000 for the ball joint repair and they told me they could not do that repair unless I bought new tires

I went in with my corvette that had been making weird... - corvetteman

I went in with my corvette that had been making weird engine noises for a while and because i was having a hard time getting the car into 1st gear. I had taken the car previously to other dealerships but they were not able to fix either problem. Luckily the technicians at Santa Monica Chevy were able to find and fix the problem on their first try and did so in only 4 days. Needless to say I was pleased with their service and their price as well.

I like the way I been treated by the crew. - borismoyseyenko

I like the way I been treated by the crew. They have been very respectful.