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Santa Maria Ford Lincoln

Santa Maria , CA

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16 Reviews

1035 E Battles Rd

Santa Maria , CA

93454

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16 Reviews of Santa Maria Ford Lincoln

June 24, 2021

trying again right now with a $700 power steering pump, the second from the dealership just out of 90 day warranty. Yikes. 1.) Ford ran into their wall. had to replace front clip and paint. Yikes.. ra More

by gotaclue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no names, across a period of time. Ford is aware of the power steering problem and offers no discount for continual repairs on same. Yikes!
Jun 24, 2021 -

gotaclue responded

it is what it is. No hearsay do receipts support accuracy. Lets see IF the current job premium Ford remanufactured ps pump actually cures the problem? Look folks... we went over 100,000 miles and never heard a peep out of the ps pump. Now suddenly the noises are normal? This is a well known problem with older fords. You can hear the vehicles coming down the road ps pumps screaming. It isn't normal . The employees are great, especially Patrick but all good people. Still... getting the screws is ... well, getting the screws. How many times must one go through Ford supplied and installed ps pumps. hello ... ok I feel better how about everyone else, as I reach for the wallet again!

Jun 24, 2021 -

gotaclue responded

it is what it is at all dealerships when the manufacturer won't help the dealer.

October 24, 2020

Parents just purchased a used Nissan Rogue went by to go look at it and it was disgustingly filthy inside, can't understand how a dealership would sell a filthy vehicle to an elderly couple. So disappointed More

by anitamcasarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ivan
September 14, 2020

I brought in both my Fords for service and also an air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything wa More

by rjg0848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
July 01, 2020

I had the pleasure of working with Dominic at Ford Lincoln and he was great to work with. He was professional, provided insight with the Navigator and was very considerate. He went out of his way to m More

by Jenny.villaros
Recommend Dealer
Yes
Employees Worked With
Dominic
October 05, 2018

Polite, Pleasant & Efficient I had a great experience working with James, the Internet guy. The finance manager was equally organized and efficient. They gave me the time with n More

by Neva H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beckman & David Hurdle
September 19, 2018

Purchase of high-end used Cars We have purchased two high-end used cars from this dealer over the last 6 years. Comments: The dealer was willing to negotiate (some). After seve More

by fdcampbell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Unknown
September 06, 2017

Soooooo Disappointed Bout a 1 year old Lincoln from them. The salesman we had talked to on the phone (we live 2 hours away) was not there when we got there, we had an app More

by Taft Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember his name
November 21, 2016

oil change gone bad Went in for an oil change , and they didnt put in enough oil and ruined my engine, and wanted to charge me over 6000.00 The guy that did the work no More

by jeff o
Recommend Dealer
No
Employees Worked With
patrick P
October 01, 2015

Best Customer Service Ever I had previsouly visited SM Chevy and Toyota and had the worst experience. My family and I just purchased a 2015 Ford Edge from SM Ford and could not More

by aneale523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beckman, Michael Rocha
July 06, 2014

sales The staff was great. From the salesman to the desk guy and finance. It was a great experience. I would recommend this guys. Great deal great price and More

by jrod7474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham
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