4,446 California Rivian/1000 Service Centers

Smooth, easy quick It was just the 20,000 service. - chaffindebbie1031

Smooth, easy quick It was just the 20,000 service. He explained what was being done and that was done.

After 20 years of being a Mercedes customer I recently - Cristina Gomez

After 20 years of being a Mercedes customer I recently changed to Audi. Hands down the best service consultant Denny Dong, and the serice manager Mr. Erickson was polite, kind, demonstrating tremendous customer service. When I purchased the car I had the privilage of meeting the owner and again, the culture of this dealership is high customer service, efficient, wonderful product, and pleasant staff. When I went in for service again they were efficient, high quality customer care, and knowledgable. I highly recommend this dedealrship to a customer looking for a luxury car with exemplar customer care.

I have been going to DTLA Audi for almost 20 years. - elziewheeler

I have been going to DTLA Audi for almost 20 years. Best service, professional, friendly and consistent with their service.

I had a problem with my S4 key fob. - Steve

I had a problem with my S4 key fob. Edgar came up to me immediately after parking in the service area. He told me I needed a new battery. He assisted with the battery replacement and I was on my way in 5 minutes. Thank you Edgar and Pacific Audi for wonderful service.

Perfect service by Rudy He is the best He is great - adparsanian

Perfect service by Rudy He is the best He is great asset for your dealership

Great Service Department - shaun123

Always a great experience when I bring my CX-5 in for service. Richard was friendly and professional - just a delight to work with this morning. Thank you Mazda!

Service department - Erik Patino in particular - treated - 1944art

Service department - Erik Patino in particular - treated me like royalty (which I am not). All my car's required work was completed on time, cleanly and neatly. I was given a full explanation for all the work done. Dealer washed car before I picked it up; inside and outside looked like it had just been detailed. I have a 2021 Targa 4S. ----Arthur

Everyone from the sales people to the Service Advisors - Tito Cruz

Everyone from the sales people to the Service Advisors are great. Quick turnaround when you take your car in for service.

My experience was definitely excellent. - Somaly tan

My experience was definitely excellent. I couldn’t be happier in my new car. The experience was very quick and they delivered the car to my place. Time saving on my end. I am very satisfied with the service.

Had a transfer box replaced right before my warranty was - Jim Esserman

Had a transfer box replaced right before my warranty was up at 50K. BMW had a bulletin on the item, I followed through, I was told that if it didn’t work, even if I was over the warranty they would replace. They made good on their word. My Tech Rep is Ray Silva. I’ve had a relationship with him since I bought the car and he has always had my back. For that matter, Bob Smith Bmw has had my back. Unfortunately, I also had another issue after my warranty expired, with my front differential. That was a huge expense, over $10,000 was quoted. I pleaded my case at 58,000 miles and again, my Tech Rep Ray Silva, stood behind me and took care of the issue. In this case, I did pay something but nothing near the original quoted amount. My experience with Ray Silva and Bob Smith Bmw has been nothing short of spectacular. Great service, returned, phone calls, and just general outstanding service. I highly recommend these guys.

After other dealers failed twice to properly diagnose and - dougdrenkow

After other dealers failed twice to properly diagnose and resolve an intermittent -- and thus admittedly hard-to-diagnose -- issue, the Browning team immediately found the far-from-obvious cause of the problem and fixed it, quickly and at a reasonable cost. They had always taken excellent care of my wife's Mazda 3 when we lived in the area; it was worth going out of my way to bring my car to them in this case. You cannot get better care for your Mazda than from the Browning Cerritos team.